Senior Ocean Pricing Sales Specialist

We One • Los Angeles, CA

3d • $70,000 - $75,000 • Hybrid

About The Position

The Ocean Pricing Sales Specialist will play a crucial role in supporting our sales executives across various branches with the aim of accelerating growth and ensuring a positive customer experience. This position requires strong communication skills, in-depth market intelligence and Freight Forwarding operational experience in a fast paced, dynamic Freight-Forwarding environment.

Requirements

• High school diploma
• Strong knowledge of Freight Forwarding operations and processes
• Experience in managing & coordinating solutions, business changes and customer projects
• Excellent communication and interpersonal skills
• Proficiency in using CRM software and Microsoft Office Suite (Excel, Word, PowerPoint)
• Detail-oriented with strong organizational and multitasking abilities
• Ability to work independently and as part of a collaborative team
• Strong problem-solving skills and a customer-centric mindset
• Minimum of 4 years of experience in a sales and/or customer facing role within the Freight Forwarding industry
• Applicants must be legally authorized to work in The United States without sponsorship now or in the future.

Responsibilities

• Act as the main point of contact between internal DP teams and client
• Collaborate closely with sales executives to assist in the development and execution of sales strategies, quoting, and account management
• Maintain regular communication with Sales Executives, providing exceptional customer service and addressing inquiries, requests, and concerns promptly
• Prepare and submit accurate and competitive quotations to clients, ensuring alignment with DP World's pricing and service standards
• Work closely with cross-functional teams, including operations, finance, and logistics to ensure a seamless service delivery to clients and excellent customer experience
• Address and resolve any issues or discrepancies related to shipments expectations
• Contribute to customer QBR preparation and delivery
• Assist in training members of the team on systems and processes
• Develop scalable implementation programs for customer types

Benefits

• Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
• This position may be eligible for either short-term incentives or sales compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED