Senior Occupancy Planner

JLL•Boston, MA

10d•$110,000 - $159,500•Onsite

About The Position

JLL is seeking a Senior Occupancy Planner to support client occupancy strategies and space management within corporate workplace programs. This role involves partnering with various teams, including Portfolio Strategy, Strategic Planning, relocation management, project management, and facilities management. The Senior Occupancy Planner will act as the primary point of contact for quality control in planning processes, procedures, and protocols, as well as workplace design solutions for their assigned portfolio. They will be responsible for understanding the 1-5 year real estate strategy for buildings and businesses within their portfolio and serving as the main contact for occupancy planning initiatives and their implementation for the AMER area.

Requirements

Bachelor's Degree
5-8 years of experience in a corporate real estate environment
Previous experience in space/occupancy planning at a strategic level
Proficient in CAFM systems and Bluebeam preferred
Proficient in Microsoft Excel (pivot tables, V-Lookups, cell calculations, formulas, etc.) and headcount and space demand analysis for 1:1 and agile populations
Strong ability to convey planning strategy in written format incorporating supportive data and floor plans into concise presentations
Ability to work in all Microsoft Office suite software technology
Strong Project Management skills and mindset and proficiency with project management tools.
Familiar with AI tools and integrating them into daily workflows and deliverables.
Ability to thrive in dynamic and ambiguous work settings.

Nice To Haves

Experience with workplace strategy is highly desirable
Experience in matrixed leadership roles as lead Occupancy Planner
Experience leading special, ad-hoc planning analyses
Strong relationship management skills and ability to deal with sensitive information
Experience facilitating communication between occupancy planners, space planners, Org Space Program Managers, and other GREF team members
Experience incorporating occupancy strategy into long-term strategy documents to clearly articulate impacts to city, site, and org-level allocations
Experience supporting document development of long-range strategy incorporating occupancy strategy at building and org level
Strong interpersonal skills and the ability to be effective working with JLL and client personnel at all levels.

Responsibilities

Apply and validate finance-approved top-down headcount projections by business unit for a rolling three-year planning horizon.
Partner with the OP Client and Portfolio Strategy team to analyze the client's portfolio and identify opportunities to optimize space.
Develop occupancy scenarios to support business and GREG requirements.
Analyze occupancy and attendance metrics.
Track and report projected versus actual headcount by organization.
Develop city and site-specific occupancy strategies with GREF Leadership and client occupancy planning.
Report current and forecasted supply and capacity for a rolling three-year timeframe.
Collect preliminary program requirements for each organization and team.
Develop migration plans and sequencing of org-level moves.
Develop stacking diagrams of current and future state based on three-year headcount forecasts.
Obtain organizational alignment on migration and stacking plans by partnering with client occupancy planning.
Coordinate scope and phasing schedules for project implementation.
Recommend and apply space policies, standards, procedures, and protocols.
Educate and ensure compliance on planning and space policies.
Report and maintain quarterly org-level space allocation plans.
Review Site Audit Data (including seat assignments, occupancy, vacancy, labs, and equipment).
Partner with Facilities and SDI contacts for validation needs and timing.