Senior Network Technician

Florida East Coast Railway•Jacksonville, FL

10d•Onsite

About The Position

The Senior Network Technician will support, maintain, troubleshoot, and optimize IT and OT network infrastructure to ensure high availability, security, and operational continuity across corporate, industrial, and railway environments throughout the Florida East Coast (FEC) railroad network.

Requirements

Routing & Switching fundamentals (VLANs, STP, OSPF, TCP/IP, DHCP, DNS)
Enterprise networking and wireless technologies
Firewall administration and security fundamentals
Industrial networking concepts
Modbus, DNP3, OPC
Purdue Model and OT cybersecurity best practices
5+ years supporting enterprise, industrial, or transportation network environments, including Cisco/Fortinet platforms and distributed operations.
CCNA certification
Advanced/Native Spanish language skills
Advanced English language skills (spoken and written)

Nice To Haves

CCNP certification
Fortinet Certified Professional certification
CompTIA Network+ certification
IEC 62443 certification

Responsibilities

Install, configure, maintain, and troubleshoot IT and OT network infrastructure.
Support LAN, WAN, WLAN, and industrial network environments across distributed FEC locations.
Configure and maintain routers, switches, firewalls, wireless infrastructure, and OT network equipment.
Assist with network segmentation initiatives and implementation of industrial DMZ environments.
Monitor network performance, availability, and security using enterprise monitoring tools.
Diagnose and resolve Level 2 and Level 3 network incidents and outages.
Perform firmware upgrades, patching, hardware replacements, and lifecycle maintenance activities.
Support disaster recovery, business continuity, and network resiliency initiatives.
Maintain network documentation, diagrams, standards, and operational procedures.
Coordinate with engineering, cybersecurity, operations, and third-party vendors.
Participate in on-call support and emergency response activities.
Travel frequently to FEC operational and field locations.
Perform other duties as assigned by leadership.