Senior Network & Systems Engineer

City of New York • New York City, NY

1d

About The Position

The New York City Department of Youth and Community Development (DYCD) is seeking a Senior Network & Systems Engineer to lead the design, implementation, security, and ongoing support of the agency’s IT infrastructure. This role requires advanced knowledge of enterprise IT technologies such as switching and routing, firewalls, load balancers, VoIP, Windows and Linux servers, cloud platforms, Group Policy, LDAP (Active Directory), DNS, and configuration management. The selected candidate will act as a senior technical resource for configuring and managing LAN services and the agency’s endpoint on the Citywide WAN in collaboration with the New York City Office of Technology and Innovation (OTI). The position involves leading the design and continuous improvement of technology systems to enhance operational efficiency, security, and scalability across the agency. A key requirement for this position is that the candidate MUST possess a permanent Certified IT Developer (APPLICATIONS) civil service title.

Requirements

• Must have a permanent Certified IT Developer (APPLICATIONS) civil service title.
• Must have current professional/vendor certifications.
• A masters degree in computer science or a related field from an accredited college or university AND 12 months of satisfactory full-time specialized experience in computer applications development planning, design, configuration, installation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management.
• A baccalaureate degree from an accredited college or university AND 24 months of satisfactory full-time specialized experience as described above.
• A four-year high school diploma or its educational equivalent AND 24 months of satisfactory full-time specialized experience plus 48 months of information technology experience.
• A satisfactory combination of education and experience equivalent to the high school diploma option, with at least 24 months of satisfactory full-time specialized information technology experience.
• If qualifying under options 2, 3, or 4, must have at least a four-year high school diploma or its educational equivalent and at least 24 months of satisfactory full-time specialized information technology experience.

Nice To Haves

• Advanced understanding of core technologies commonly deployed in enterprise IT environments.
• Ability to operate with a high degree of independence and technical judgment.
• Experience with switching and routing, firewalls, load balancers, VoIP, Windows and Linux servers, cloud-based infrastructure platforms, Group Policy, LDAP (Active Directory), DNS, and configuration management.

Responsibilities

• Lead the planning and execution of incident response and postmortem exercises, establishing measurable benchmarks and driving continuous improvement
• Partner with the security engineering team to enhance tool utilization and workflows, and collaborate with advanced threat and assessment teams to mature monitoring and response capabilities
• Conduct comprehensive architecture risk analyses and lead the design and implementation of solutions to remediate security gaps
• Oversee and manage router and switch configurations across complex LAN and WAN environments
• Lead the administration and optimization of physical and virtual Windows Server environments across multiple locations
• Serve as a senior administrator for Active Directory (AD), ensuring integration across networking, security, messaging, remote access, and virtualized environments
• Participate in and lead all phases of the systems lifecycle (planning, design, implementation, and maintenance) for operating systems, applications, and system management tools
• Coordinate with OTI teams to support and enhance systems and services hosted by OTI
• Provide guidance and technical leadership in supporting wireless mobile device connectivity and enterprise services
• Proactively ensure the highest levels of system and infrastructure availability, reliability, and performance
• Design and develop advanced scripting and automation solutions to improve efficiency and reduce manual intervention
• Lead troubleshooting efforts for complex system and network issues, coordinating with appropriate teams as needed
• Communicate effectively with management, providing updates on system health, risks, and project status
• Oversee documentation and maintenance of hardware and software inventories, ensuring accuracy and compliance
• Develop, standardize, and maintain IT procedures, policies, and processes
• Provide technical guidance and mentorship to junior staff, as applicable
• Lead or contribute to special projects and strategic initiatives as assigned

Benefits

• The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior