Senior Network Operations Lead (Network Engineering)

Codetech • Boston, MA

2d • Hybrid

About The Position

The Senior Network Operations Lead will lead the architecture and operational governance of enterprise-grade network infrastructure. The role focuses on establishing global SD-WAN standards, managing hybrid and multi-cloud networking across AWS and Azure, and implementing Network Access Control (NAC) strategies. The successful candidate will provide technical leadership and mentorship to engineering teams while supporting network performance, security, scalability, and operational maturity.

The position is based in Boston, Massachusetts, with a hybrid work arrangement. It also oversees cloud contact center solutions, including Zoom Phone and SIP call flows, and collaborates with security and infrastructure teams on disaster recovery and compliance.

Requirements

• 10+ years of experience in enterprise network architecture and design.
• Specialized experience with Palo Alto ION SD-WAN platforms and global architecture models.
• Deep expertise in Cisco switches, routers, and complex BGP routing environments.
• Strong proficiency in Cisco ISE for NAC, including 802.1X and MAB authentication models.
• Proven expertise in AWS networking, including Direct Connect, Transit Gateway, and Route 53.
• Proven expertise in Azure networking, including ExpressRoute and VNet Gateway.
• Demonstrated ability to lead engineering teams and define operational standards.
• Strategic thinking and ability to align technical decisions with business needs.
• Strong mentoring and leadership skills.
• Ability to collaborate across security, cloud, and infrastructure teams.

Nice To Haves

• Experience with Zoom Phone and SIP call flows.
• Active industry certifications such as CCNP, CCIE, or cloud certifications.

Responsibilities

• Lead global SD-WAN architecture and define standards for topology, routing, resiliency, and application-aware traffic steering.
• Drive Network Access Control (NAC) strategy using Cisco ISE and align device onboarding with Zero Trust principles.
• Design and govern hybrid and multi-cloud networking across AWS, Azure, and on-premises environments.
• Establish global hub-and-spoke and transit architectures to balance scalability and resiliency.
• Define and implement enterprise segmentation across campus, data center, and cloud environments, including VPC/VNet design and IP addressing.
• Oversee cloud contact center solutions, including Zoom Phone and SIP call flows, provisioning, and reporting.
• Collaborate with security and infrastructure teams to support disaster recovery and compliance.
• Provide technical oversight, resolve complex issues, and mentor engineering teams to enhance operational maturity.
• Lead engineering teams and define operational standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed