20264 - Senior Network Engineer

Hyundai Autoever America•West Point, GA
•Onsite

About The Position

The Senior Network Engineer ensures that service-provider delivery of managed network services meets HAEA’s network and business requirements. The role requires in-depth knowledge of network infrastructure—including LAN and switching, DNS/DHCP, WAN, load balancers, VoIP, and VPN—to resolve complex incidents and problems and maintain stable, reliable infrastructure that meets availability requirements and contracted service levels. The engineer provides senior-level technical expertise in planning, designing, implementing, and supporting network infrastructure for manufacturing and Operational Technology (OT) environments. A particular focus is Cisco Identity Services Engine (ISE) and Network Access Control (NAC), including administration and support of posture, profiling, authentication, authorization, and access-control capabilities. The role also manages vendor technical performance, network-specific contracts and suppliers, customer business-request priorities, project schedules and budgets, and service-provider performance. The position is based on-site in West Point, Georgia, five days per week.

Requirements

  • Bachelor’s degree or equivalent in business, computers, information systems, engineering, or a related field.
  • At least 8 years of relevant work experience in enterprise network engineering or a related functional role.
  • Demonstrated experience planning, designing, implementing, and supporting network infrastructure in manufacturing, industrial, or OT environments.
  • Strong hands-on experience administering and troubleshooting Cisco ISE in enterprise environments.
  • Strong knowledge of NAC concepts and technologies, including 802.1X, RADIUS, TACACS+, EAP-TLS, MAB, endpoint profiling, authentication, authorization, and access-policy management.
  • Hands-on experience configuring and troubleshooting Cisco ISE posture, profiling, authentication, authorization, and endpoint-compliance policies.
  • Experience integrating Cisco ISE with Microsoft Active Directory, PKI/certificate services, and enterprise wired and wireless infrastructure.
  • Extensive knowledge of TCP/IP, QoS, VoIP, routing and switching, OSPF, BGP, and WAN technologies.
  • Demonstrated experience supporting wired and wireless enterprise LAN environments.
  • Demonstrated experience designing and supporting redundant, highly available network environments.
  • Experience managing DNS, DHCP, IP addressing, and centralized network monitoring and logging.
  • Experience supporting enterprise VPN and secure remote-access technologies.
  • Strong network troubleshooting, incident-resolution, and root-cause-analysis skills.
  • Strong written and verbal communication skills and ability to work effectively with technical teams, manufacturing stakeholders, vendors, and service providers.

Nice To Haves

  • Experience designing high-availability OT network architectures with segmentation, redundancy, resiliency, and production-critical availability requirements.
  • Experience supporting connectivity for manufacturing equipment, industrial systems, OT devices, and other non-traditional network endpoints.
  • Experience with advanced Cisco ISE endpoint profiling, posture assessment, authorization policies, and policy-based network access.
  • Experience with Cisco ISE Change of Authorization (CoA), downloadable ACLs (dACLs), Cisco TrustSec, and Security Group Tags (SGTs).
  • Experience with Cisco ISE pxGrid or integrations between Cisco ISE and other enterprise security platforms.
  • Experience supporting Cisco ISE lifecycle activities, including upgrades, patching, backup and recovery, certificate management, monitoring, and system health.
  • Experience supporting highly available or distributed Cisco ISE deployments.
  • Experience supporting network infrastructure in automotive manufacturing or other 24x7 production environments.
  • Experience coordinating OT network implementation with manufacturing engineering, controls teams, equipment vendors, system integrators, facilities, cybersecurity, and other infrastructure teams.
  • Experience managing network service providers, vendors, deliverables, and service-delivery outcomes.
  • Experience overseeing root-cause analysis and continuous-improvement activities for enterprise network services.
  • Cisco professional-level certification, such as CCNP Enterprise; equivalent demonstrated experience will also be considered.

Responsibilities

  • Plan, design, implement, and support network infrastructure for manufacturing and OT environments.
  • Develop network requirements and technical designs for OT systems, production equipment, manufacturing lines, and supporting infrastructure.
  • Review OT connectivity requirements and create designs addressing IP addressing, segmentation, redundancy, availability, and support needs.
  • Coordinate OT network implementation with manufacturing stakeholders, engineering teams, facilities, cybersecurity, vendors, and equipment suppliers.
  • Support commissioning, validation, troubleshooting, and lifecycle activities for OT and manufacturing systems.
  • Ensure OT solutions account for production availability, resiliency, maintainability, and cybersecurity requirements.
  • Maintain technical documentation for OT network architecture, connectivity, configurations, and implementation changes.
  • Administer, troubleshoot, and optimize Cisco ISE and enterprise NAC services.
  • Design, implement, and troubleshoot Cisco ISE authentication and authorization policies, including 802.1X, RADIUS, TACACS+, EAP-TLS, and MAB.
  • Configure and maintain Cisco ISE endpoint profiling, posture, authorization, and access-control policies.
  • Support Cisco ISE integrations with Microsoft Active Directory, PKI/certificate services, and enterprise wired and wireless infrastructure.
  • Troubleshoot AAA issues in wired and wireless network environments.
  • Perform Cisco ISE lifecycle activities, including upgrades, patching, backup and recovery, certificate management, monitoring, and system health checks.
  • Develop network architecture and establish network documentation standards and requirements.
  • Develop business and functional requirements for network management services projects.
  • Manage circuit provisioning for new WAN connectivity, including seeking favorable circuit pricing.
  • Work with facility personnel to identify and coordinate infrastructure requirements.
  • Order and expedite delivery of network equipment, circuits, and services.
  • Manage public carriers and other third parties to meet business requirements, project schedules, and SLAs.
  • Coordinate and oversee third-party installation activities, such as carrier circuit and router installations.
  • Approve router configuration files and IP addressing schemas and standards.
  • Define security and performance requirements for physical and logical network traffic segmentation.
  • Manage technical third-party relationships for structured cabling and network infrastructure services.
  • Support planned and unplanned network outage activities and provide on-site support alongside service-provider remote management.
  • Monitor the service provider’s end-to-end support of network services and manage its performance, SLAs, and service quality in accordance with contract requirements.
  • Ensure patch monitoring and deployments are performed on time and in accordance with service levels.
  • Oversee infrastructure hardware and software acquisition, installation, and changes.
  • Maintain high infrastructure availability through service-level management.
  • Ensure incidents are resolved and network upgrades are completed successfully.
  • Identify change requests that improve performance and cost efficiency.
  • Manage project schedules and budgets and prioritize customer business requests.
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