Engineer, Senior, Network (Communications)

TriMet•Portland, OR

About The Position

The Senior Network Engineer (Communications) plans, designs, implements, and manages IT communication system technologies, while maintaining the integrity and security of IT networks. The role optimizes network design based on user needs, oversees complex projects, evaluates vendor products, and recommends selections. It resolves outages and degraded service in coordination with internal and external technical staff and vendors, and configures and implements system additions and modifications. The position provides oversight and support for TriMet's IT communication technologies, including high-availability converged communication networks, network security, network access, and copper and fiber cable plant. It collaborates across the agency to define network needs, provide consulting, support users, and help maintain transit operations. A minimum of three days per week in person is required. Reliable in-person attendance and consistent professional safety behaviors are essential.

Requirements

Bachelor's degree required.
At least four years of total credited experience.
Four years of experience in network management and network security.
Four years of experience in network design and architecture of complex network environments.
Valid Oregon or Washington Class C driver's license and ability to pass a driving record check meeting TriMet standards.
Equivalent combinations of training and experience may be considered.

Nice To Haves

Bachelor's degree in Network Communications or Network Security.
Four years of advanced engineering experience in communication technology in a corporate environment.
One year of experience training users and providing support for communication systems.
Network communication technology certifications such as CCNA, CCNP, or equivalent.

Responsibilities

Provide oversight and support for TriMet's IT communication system technologies.
Plan and design high-availability converged communication networks and implement solutions.
Manage and document network configurations and performance baselines.
Install hardware and software upgrades and expansions.
Use and maintain network management applications.
Secure communication networks using best practices and ensure PCI/DSS and HIPAA compliance.
Manage local and remote network access to protect physical, technological, and social engineering security.
Manage copper and fiber cable plant.
Assist with budgets and contracts for communication network maintenance and services.
Research, select, and procure network hardware and software.
Oversee complex projects, including developing project plans, scope, timelines, costs, and implementation.
Assign project tasks and work assignments to engineers.
Work with agency personnel and business partners to define network needs and provide communication system consulting.
Provide end-user support, training, and documentation.
Assist users in defining and resolving network-related problems.
Develop and implement network policies and procedures.
Monitor adherence to agency standards, policies, and procedures.
Resolve system outages and degraded service with internal and external technical staff and vendor support.
Maintain a commitment to safety and perform related duties as required.