Senior Network Engineer, NetOps Infrastructure

RingCentral•Belmont, CA

About The Position

RingCentral is seeking a Senior Network Engineer to support production infrastructure across its global data center footprint, which carries real-time voice, video, and messaging traffic. The role is part of the NetOps Infrastructure team, which owns routers, switches, firewalls, and load balancers. The team works across the US, EU, and India, with coverage aligned to each employee’s business hours five days a week. Night shifts are not required; occasional weekend work may be needed for planned maintenance windows, but is rare. The engineer will troubleshoot production network issues end to end, perform operational maintenance, and deliver infrastructure projects. The role also supports Lab, Stage, and Regression environments alongside production and works directly with platform and application teams. It is an infrastructure role rather than an automation role, though scripting to improve personal workflows is welcomed. RingCentral describes itself as an AI-forward engineering organization. Engineers receive access to AI assistants and are expected to use them in daily work such as configuration review, log analysis, scripting, and documentation. Engineers must validate AI-generated output against documentation and lab testing and follow company data-handling policies.

Requirements

At least 3 years running production networks in an ISP, enterprise, or data center environment.
Strong TCP/IP knowledge, including the ability to explain BGP path selection and interpret packet captures.
Practical routing and switching experience with OSPF, iBGP/eBGP, VRFs, PBR, STP/RSTP, VRRP, and link aggregation.
Experience with GRE, IPIP, and IPSec tunneling.
Experience with firewalls on vendor platforms and with iptables/firewall tools.
Strong Linux knowledge, including interfaces, routing tables, netfilter, socket state, and tcpdump.
Enough server-side context, including bare metal, hypervisors, and containers, to trace problems beyond the switch port.
Hands-on Juniper experience across routing, switching, and security platforms.
Experience using AI assistants on real engineering work, scoping and iterating prompts, verifying outputs against documentation and lab testing, and following data-handling policies.

Nice To Haves

EVPN/VXLAN, MC-LAG, ECMP, or MPLS experience.
High availability and clustering experience.
Load-balancing experience with A10, F5, or IPVS.
Scripting for personal workflows using Bash, Python, NETCONF, PyEZ, or Ansible.
Cloud networking experience.
Experience with NetBox, Zabbix, VictoriaMetrics, or Grafana.

Responsibilities

Troubleshoot production issues end to end, including routing tables, firewall policies, and the Linux network stack on hosts.
Perform operational work including firewall access changes, patching, configuration reviews, and capacity checks.
Deliver infrastructure projects such as hardware refreshes and replacements, platform migrations, and new data center capacity.
Work directly with platform and application teams.
Support Lab, Stage, and Regression environments alongside production.
Use AI assistants for engineering workflows such as configuration review, log analysis, scripting, and documentation, while verifying their output and following data-handling policies.

Benefits

Comprehensive medical, dental, vision, disability, and life insurance.
Health Savings Account (HSA), Flexible Spending Accounts (FSAs), and commuter benefits.
Voluntary supplemental health coverage and life insurance.
401(k) match and employee stock purchase plan (ESPP).
Paid time off and paid sick leave.
Paid parental and pregnancy leave.
Family-forming benefits, including IVF, preservation, and adoption support.
Emergency backup care for children, adults, and pets.
Employee Assistance Program (EAP) with 24/7 counseling sessions.
Free legal services, including legal advice, document creation, and estate planning.
Employee bonus referral program.
Student loan refinancing assistance.
Employee 1:1 coaching, perks, and discounts program.
Eligibility for variable pay and equity for full-time employees hired in Belmont, California.