Senior Network Engineer, NetOps Infrastructure
About The Position
RingCentral is a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of their customers. RingSense AI is their proprietary AI solution. This role is for a Senior Network Engineer, NetOPS Infrastructure, responsible for data centers that carry real-time voice, video, and messaging for customers worldwide, with an availability target of 99.999%. The engineer will join an infrastructure team that owns routers, switches, firewalls, and load balancers across their global data center footprint. The NetOPS Infra team spans the US, EU, and India, operating on a follow-the-sun model with standard business hours, five days a week, with rare occasional weekend work during planned maintenance windows. The company is AI-forward, integrating AI assistants into the daily workflow for tasks like config review, log analysis, scripting, and documentation.
Requirements
- 3+ years running production networks — ISP, enterprise, or data center
- Real depth in TCP/IP. You should be able to explain why BGP picked that path and what a packet capture is actually telling you, not just configure the feature
- Routing and switching in practice: OSPF, iBGP/eBGP, VRFs, PBR, STP/RSTP, VRRP, link aggregation
- Tunneling: GRE, IPIP, IPSec
- Firewalls, both vendor platforms and iptables / firewall
- Strong Linux, including the network stack — interfaces, routing tables, netfilter, socket state, tcpdump. This is what separates a good troubleshooter from a config engineer
- Enough server-side context (bare metal, hypervisors, containers) to follow a problem past the switch port
- Hands-on Juniper experience across routing, switching, and security platforms
- Experience using AI assistants on real engineering work
- Ability to scope a prompt well and iterate when the first answer is wrong
- Ability to verify output against docs and lab testing
- Adherence to data-handling policy on what goes into external tools
Nice To Haves
- EVPN/VXLAN, MC-LAG, ECMP, MPLS
- High availability and clustering
- Load balancing (A10, F5, IPVS)
- Scripting for your own workflows — Bash, Python, NETCONF, PyEZ, Ansible
- Cloud networking
- NetBox, Zabbix, VictoriaMetrics, Grafana
Responsibilities
- Troubleshoot production issues end to end — from the routing table through the firewall policy down into the Linux network stack on the host
- Handle the operational work that keeps five nines real: firewall access changes, patching, config reviews, capacity checks
- Deliver infrastructure projects — hardware refresh and replacement, platform migrations, new DC capacity
- Work directly with platform and application teams instead of handing tickets across a wall
- Support Lab, Stage, and Regression alongside production
Benefits
- Comprehensive medical, dental, vision, disability, life insurance
- Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
- Voluntary supplemental health coverage and life insurance
- 401K match and ESPP
- Paid time off and paid sick leave
- Paid parental and pregnancy leave
- Family-forming benefits (IVF, Preservation, Adoption etc.)
- Emergency backup care (Child/Adult/Pets)
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Free legal services that provide legal advice, document creation and estate planning
- Employee bonus referral program
- Student loan refinancing assistance
- Employee 1:1 coaching, perks and discounts program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
