Senior Network Engineer
About The Position
The Senior Network Engineer is responsible for day-to-day network infrastructure and server operations and provides Level 3 support to the IT HelpDesk. The role plans, implements, administers, secures, monitors, troubleshoots, and documents enterprise network systems, and collaborates with IT teams and vendors on projects and incidents. The position also covers infrastructure installation and maintenance; patch management for network equipment and servers; Opti9 backups and disaster-recovery testing; configuring hardware in Zoho Site 24x7; and monitoring that system and opening tickets for outages. The work is performed onsite full-time. Essential duties may need to be performed during evening and weekend concerts or events, and the employee must be able to work all shifts and weekends or holidays as required.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- At least 5 years of hands-on network engineering experience, focused on enterprise-level networks.
- Advanced knowledge of routing protocols such as OSPF, BGP, and EIGRP, and switching technologies such as VLAN, STP, and VTP.
- Experience with firewalls, VPNs, and network security tools.
- Proficiency with network monitoring tools such as SolarWinds, Nagios, Wireshark, or Site 24x7.
- Strong understanding of cloud networking, such as AWS, Azure, or GCP, and SD-WAN technologies.
- Excellent troubleshooting and analytical skills.
- Strong communication and collaboration skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Leadership and mentoring capabilities.
- Ability to sit, stand, lift, carry weight, kneel, bend, and grip tools during a full 8-hour shift.
- Ability to work all shifts and weekends or holidays as required.
Nice To Haves
- Cisco Certified Network Professional (CCNP) or higher certification, such as CCIE.
- Certified Information Systems Security Professional (CISSP) or equivalent.
- AWS Certified Advanced Networking – Specialty or similar cloud certification.
- Experience with Cisco network security tools is preferred.
Responsibilities
- Plan, configure, implement, and support scalable, secure network solutions that meet business needs.
- Evaluate new technologies and recommend upgrades or replacements for legacy systems.
- Manage, monitor, and maintain LAN, WAN, WLAN, VPN, and cloud-based networks.
- Configure, maintain, and troubleshoot routers, switches, firewalls, and load balancers.
- Implement and maintain network security protocols, including firewalls, intrusion prevention/detection systems, and VPNs.
- Ensure compliance with relevant security standards, such as PCI.
- Identify and resolve network performance issues, conduct root cause analysis of outages, and implement corrective actions.
- Develop and maintain network documentation, including diagrams, configurations, and procedures.
- Generate reports on network performance and security metrics.
- Collaborate with cross-functional teams on IT initiatives and projects and work with vendors to support timely deliverables and positive outcomes.
- Resolve incidents and report them in the daily scrum.
- Perform infrastructure installation and maintenance, and patch network equipment and servers.
- Conduct Opti9 backups and disaster-recovery testing.
- Configure hardware in Zoho Site 24x7, monitor it daily, and open tickets based on outages.
- Assist the IT HelpDesk as a Level 3 resource.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
