Senior Network Engineer

SAIC•Dallas, TX

8d•Onsite

About The Position

SAIC is proud to support the Federal Deposit Insurance Corporation (FDIC) under the Infrastructure Support Services (ISS) contract. We are seeking an experienced Senior Network Engineer who will be responsible for supporting and maintaining the FDIC's enterprise network infrastructure to ensure operational continuity and reliable performance of its nationwide operations. This role requires a highly skilled professional to manage, configure, troubleshoot, and enhance a complex network environment comprising Cisco and Juniper technologies while ensuring security and compliance standards are met. The position involves collaboration with cross-functional teams, vendors, and carriers, as well as contributing to process improvements, documentation, and incident resolution.

Requirements

Experience supporting and maintaining enterprise network infrastructure.
Experience managing, configuring, and troubleshooting complex network environments.
Proficiency with Cisco and Juniper technologies (routers, switches, firewalls).
Experience implementing and maintaining access control lists (ACLs) and security policies.
Experience performing IOS and Junos version upgrades.
Experience managing DNS records (A, MX, CNAME) and DHCP reservations.
Experience with Infoblox IPAM solutions.
Experience supporting and troubleshooting Cisco Identity Services Engine (ISE) integrations.
Experience monitoring network performance and resolving incidents using tools like SolarWinds, Splunk, and Netcool.
Experience responding proactively to system alerts and performance issues.
Experience participating in an on-call rotation, including after-hours and weekend support.
Experience leading coordination efforts with telecom carriers, vendors, and cross-functional teams.
Experience conducting Root Cause Analysis (RCA).
Experience supporting data center operations (racking, cabling, hardware replacement, UPS, cooling).
Experience developing and maintaining Standard Operating Procedures (SOPs) and Network Operations Center (NOC) documentation.
Experience implementing network changes in alignment with ITIL-based change management processes.

Responsibilities

Configure, upgrade, and troubleshoot Cisco and Juniper routers, switches, and firewalls in both production and backup data center environments.
Implement and maintain access control lists (ACLs) and security policies to enforce network segmentation and support compliance requirements.
Perform IOS and Junos versions upgrades, ensuring post-change validation and connectivity testing are completed without impacting operations.
Manage DNS records (A, MX, CNAME) and DHCP reservations through Infoblox IPAM solutions.
Provide support for and troubleshoot Cisco Identity Services Engine (ISE) integrations related to authentication and access control mechanisms.
Monitor network performance and resolve incidents using tools such as SolarWinds, Splunk, and Netcool. Respond proactively to system alerts and performance issues to minimize downtime.
Participate in an on-call rotation, ensuring after-hours and weekend support for mission-critical enterprise network infrastructure as needed.
Lead coordination efforts with telecom carriers, vendors, and cross-functional teams to resolve outages and major incidents efficiently.
Conduct Root Cause Analysis (RCA) for critical infrastructure events, ensuring findings are documented and lessons learned are applied.
Support data center operations, including activities such as racking, cabling, hardware replacement, and managing UPS systems and cooling infrastructure.
Develop, maintain, and enhance Standard Operating Procedures (SOPs) and Network Operations Center (NOC) documentation to standardize and streamline operations.
Implement network changes in alignment with ITIL-based change management processes, ensuring changes are well-documented, tested, and executed.