Senior Network Engineer

Southwest Airlines • Dallas, TX

13d • Remote

About The Position

As a Senior Network Engineer, you’ll design, implement, monitor, and manage local and wide area networks to ensure reliable connectivity and maximum uptime for users. You’ll develop and document network configurations, support the installation of new network infrastructure, and maintain and upgrade existing systems as needed. This role supports network operations across remote airport stations and external buildings, including equipment configuration, circuit delivery, and ongoing performance monitoring to keep critical systems running smoothly. This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, Wyoming, and Puerto Rico. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Requirements

• Ability to analyze and resolve problems of high complexity
• Expert knowledge of hardware components, systems, software, and networking technologies
• Ability to mentor/guide others to perform troubleshooting, root-cause analysis, solution development, and implementation within specific technology areas
• Skilled in expert partnering, negotiation, and communication in working with Business Customers and Technology support
• Expert knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and or work experience
• Ability to prioritize effectively and take on multiple concurrent assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible self-work and/or the work of others
• Ability to develop, present, and effectively communicate complex ideas and strategies in both technical and user-friendly language to a variety of audiences
• Ability to work effectively in a fast-paced, team-based, Customer service-oriented environment with a high regard for hospitality
• Skilled in troubleshooting, analyzing and resolving network traffic and issues
• Advanced level experience, seasoned and specialized knowledge in: Industry-related experience as a Senior Network Engineer
• Designing and deploying in large enterprise networks
• Network hardware/platforms (Cisco IOS, Cisco NXOS)
• Communication protocols (TCP/IP) and routing protocols (e.g., BGP, OSPF)
• WAN connectivity (e.g., MPLS, SDWAN)
• Network diagnostic, monitoring and analysis tools (e.g., Wireshark)
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Must be able to travel and / or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary

Nice To Haves

• Experience configuring and supporting Aruba SD‑WAN solutions
• Working knowledge of Cisco switching and routing technologies

Responsibilities

• Oversee vendor management, partner governance, and oversight to deploy systems which are complete, designed and managed over life cycles while also guiding others
• Identify problems proactively, plan solutions, recommend software and systems, and coordinate developments in an orderly manner to meet business requirements
• Monitor and test performance and capacity for potential bottlenecks, identify possible solutions, and work with partners to implement fixes
• Provide innovative solutions to proactively ensure the highest levels of systems and infrastructure availability in order to resolve escalations of high complexity
• Create the platform strategy and road map in collaboration with Enterprise Architecture
• Identify opportunities proactively to adopt emerging industry trends in collaboration with Enterprise Architecture
• Meet commitments and deliverables as related to leading projects and/or project oversight
• Provide technical development, mentoring, and guide the work of others
• Create and follow Network/Traffic flow Diagrams
• May perform other job duties as directed by Employee's Leaders

Benefits

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED