Senior Network Engineer

UMass Boston•Boston, MA

4d•Onsite

About The Position

The Senior Network Engineer delivers reliable, secure, resilient, and continuously improving enterprise networking services that support the University's academic, research, administrative, and student success mission. As a senior technical member of Information Technology Services, this position designs, implements, operates, secures, and modernizes the University's physical and logical network infrastructure to keep it secure, scalable, highly available, and prepared for future needs. The role spans physical communications infrastructure, campus LAN and WAN services, enterprise routing and switching, wireless networking, data center networking, Internet connectivity, and hybrid cloud networking. It supports technologies including OSPF, BGP, EVPN/VXLAN, IPv4/IPv6, network segmentation, resiliency, and high availability. The engineer also develops secure connectivity across campus, cloud, IoT, and research environments, including Zero Trust networking, NAC, secure remote access, firewall integration, identity-aware networking, Azure, AWS, UMassNet, and Internet2. The position improves the networking environment through engineering practices, automation, lifecycle management, documentation, monitoring, observability, AI-assisted operations, and standards. It provides technical leadership for complex implementations, major projects, and critical incidents, while mentoring colleagues and evaluating emerging technologies. The role exercises substantial independent technical judgment within established ITS governance. This is primarily an on-site position requiring regular work across University campuses, including telecommunications rooms, data centers, classrooms, laboratories, lecture halls, residence halls, and other facilities. Limited remote work may be available under University policy and operational needs. The position involves hands-on infrastructure work, coordination with campus and external partners, participation in maintenance and emergency activities, and evening, overnight, weekend, and on-call work as operational needs require.

Requirements

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
Seven years of progressively responsible experience designing, implementing, operating, or supporting complex enterprise networking environments.
Demonstrated experience with enterprise routing, switching, wireless networking, physical communications infrastructure, and network security.
Hands-on experience designing, implementing, operating, and troubleshooting Aruba enterprise networking environments, including Aruba wired and wireless platforms, Aruba Central and/or AirWave, and ClearPass for network access control and policy enforcement.
Experience with modern enterprise routing technologies such as OSPF, BGP, EVPN/VXLAN, or comparable networking architectures.
Experience supporting enterprise LAN, WAN, cloud, or hybrid networking environments.
Experience with automation through scripting, APIs, Infrastructure as Code, or comparable technologies.
Demonstrated ability to lead complex technical initiatives, communicate effectively, and collaborate across technical and nontechnical teams.
Ability to meet the work environment, schedule, travel, and physical requirements of the position, with or without reasonable accommodation.
Ability to lift, carry, and install equipment weighing up to 50 pounds, with or without reasonable accommodation.
Ability to climb ladders, work in confined spaces, and safely perform physical infrastructure work.
Valid driver's license or ability to lawfully operate a University vehicle.

Nice To Haves

Experience supporting higher education, research computing, healthcare, or another complex enterprise environment.
Experience with Cisco, Juniper, or comparable enterprise platforms.
Experience with research and education networks such as UMassNet or Internet2.
Professional certifications or equivalent demonstrated experience in enterprise networking.
Experience leading infrastructure modernization initiatives.
Experience mentoring junior staff members in various technology capacities.

Responsibilities

Design, implement, operate, secure, and continuously improve the University's enterprise networking infrastructure.
Support networking across physical communications infrastructure, campus LAN and WAN, routing and switching, wireless, data center networking, Internet connectivity, and hybrid cloud networking.
Engineer secure, resilient connectivity across campus, cloud, IoT, and research environments in partnership with cybersecurity, enterprise applications, research computing, and external providers.
Support Zero Trust networking, Network Access Control, secure remote access, firewall integration, hybrid cloud connectivity, identity-aware networking, Azure, AWS, UMassNet, and Internet2.
Use scripting, APIs, Infrastructure as Code, monitoring, observability, AI-assisted operations, documentation, lifecycle management, and engineering standards to improve efficiency and reliability.
Lead complex implementations, technical decision-making during major projects and critical incidents, and enterprise networking initiatives.
Evaluate emerging technologies and recommend adoption, engineering standards, lifecycle investments, and modernization initiatives.
Mentor colleagues and collaborate across Information Technology Services and the broader University community.
Install, configure, maintain, and troubleshoot enterprise networking infrastructure in campus facilities.
Participate in construction, renovation, infrastructure modernization, lifecycle replacement, planned maintenance, emergency response, and critical infrastructure deployments.
Coordinate with Facilities, contractors, telecommunications providers, vendors, and campus partners.
Travel between University locations as operational needs require and participate in evening, overnight, weekend, emergency, and on-call activities.