About The Position
Our Network Engineers are forward-thinking problem solvers who stay ahead of modern technologies and industry trends. At Ooma, we use a diverse set of tools and platforms to build a highly available, resilient network that delivers a seamless experience to our customers. As a Senior Network Engineer on the Infrastructure Services team, you’ll play a key role in managing and evolving our production network. You’ll contribute across all layers of network infrastructure—helping to ensure performance, scalability, and reliability while partnering with teams across the organization.
Requirements
- 8+ years of networking experience with relevant certifications (e.g., CCNP, CCDP), including at least 5 years supporting enterprise-scale networks
- BS in computer science, Engineering, or a related field (equivalent experience may be considered in place of a degree)
- Strong expertise in routing and switching protocols (e.g., BGP, OSPF) and Layer 2 technologies (VLANs, STP, VRRP; VXLAN a plus)
- Hands-on experience configuring, deploying, and troubleshooting network infrastructure, including switches, routers, firewalls, and load balancers (e.g., F5, FortiADC)
- Experience with network platforms such as Junos, Arista EOS, ScreenOS, or similar systems
- Proven ability to design, implement, and optimize network solutions from concept through production
- Experience supporting production environments, including 24/7 operations and high-availability systems, with a calm and effective approach under pressure
- Strong troubleshooting skills, including the use of Linux-based tools, monitoring systems, and performance analysis techniques
- Experience working in data center environments, with exposure to network monitoring, security, and DevOps/automation tools
- Collaborative, self-driven leader with strong communication skills and ownership mindset; able to mentor junior team members and thrive in fast-paced environments with a focus on customer impact
Nice To Haves
- VXLAN a plus
Responsibilities
- Ensure the stability, security, and performance of the production network through proactive monitoring and maintenance
- Troubleshoot and resolve network issues efficiently, minimizing impact to business-critical services
- Manage and maintain on-premises infrastructure, including switches, routers, firewalls, and load balancers
- Design, implement, and evolve scalable network architectures to support new initiatives and growth
- Monitor network performance, availability, and capacity, identifying and driving improvements
- Develop and implement automation to enhance operational efficiency, reliability, and scalability
- Design, test, and manage network security strategies (e.g., DDoS mitigation, failover, disaster recovery)
- Collaborate cross-functionally and mentor team members, sharing best practices and technical expertise
- Maintain accurate technical documentation and recommend improvements to optimize network performance and capacity
Benefits
- Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
- HMO, PPO’s or a PPO with a HDHP (including HSA, which Ooma helps fund)
- Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
- FSA Healthcare & Dependent Care
- Commuter Benefits
- Voluntary Accident, Critical Illness, Hospital Indemnity and Legal
- 401(k), including employer match, and Roth
- Employee Stock Purchase Plan (ESPP)
- Paid Time off, Sick Time, as well as corporate holidays observed
- Employee Assistance Program
- Life Balance benefits with Travel Assistance Services and Identity Theft
- Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
501-1,000 employees
