Senior Network Engineer (Overnight Shift)

isofy•Charleston, SC

2d•Hybrid

About The Position

The Senior Network Engineer supports the hardware layer of a network management platform and provides network configuration support to client sites. The role performs maintenance tasks and improves network automation performance, working with firewalls, network switches, access points, and other infrastructure devices. The engineer works with other engineers and leadership to respond to and resolve escalated network events and provide an exceptional customer experience. The position reports directly to the Network Operations Manager. This is a full-time overnight-shift position based at the company’s headquarters in North Charleston, South Carolina. Hybrid work may be available after onboarding. The engineer participates in an on-call rotation that may include weekend work.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field.
At least 3 years of experience with network automation.
At least 3 years of experience with wireless networks.
At least 3 years of experience with network administration.
Strong understanding of networking principles and protocols, including TCP/IP, DNS, DHCP, VLANs, AAA, Radius, and CoA.
Strong understanding of WLAN principles and industry-standard RF configurations.
Experience with network hardware and software such as Cisco, Juniper, Meraki, and Watchguard.
Proficiency with network monitoring and troubleshooting tools.
Highly organized, detail-oriented, and able to work independently in a fast-paced environment.
Excellent problem-solving skills and attention to detail.
Effective written and verbal communication skills.
Ability to commute to North Charleston, SC 29406.
Must exhibit isofy Core Values.

Nice To Haves

Prior experience in a weekend work environment is preferred.
Industry certifications are a plus, including CCNA, CCNP, CMNA, or CompTIA Network+.

Responsibilities

Own network automation escalations involving protocols such as CoA, Radius, and SNMP.
Own wireless escalations and configure wireless coverage according to industry best practices.
Own network topology escalations, including validating firewall policies, VLAN structures, and port configurations.
Design, implement, and maintain network infrastructure, including routers, switches, firewalls, and other network devices.
Monitor network performance and troubleshoot issues to ensure optimal performance and reliability.
Collaborate with cross-functional teams to support projects and initiatives.
Perform network maintenance, including firmware upgrades and patch management.
Respond promptly to network incidents and outages, identify root causes, and implement corrective actions.
Document network configurations, procedures, and troubleshooting steps for knowledge sharing and future reference.
Research industry trends, emerging technologies, and best practices in network engineering.
Collaborate with the software engineering team on custom network automation software, including infrastructure hardware compatibility and configurations.