Senior Network Administrator - 11014

Colorado Coalition for the Homeless • Quinte West, ON

17d • $124,500 - $146,243

About The Position

As a senior Network Administrator at our non-profit organization, you will be responsible for the design, implementation, and management of our network infrastructure, primarily consisting of network switches, routers, and firewalls. You will play a crucial role in ensuring the stability, security, and efficiency of our network operations, supporting our mission-critical activities and organizational goals.

Requirements

• Cisco Certified Network Professional (CCNP) certification or minimum 5+ years equivalent experience.
• Proven experience (10+ years) in network administration, preferably in environments utilizing Cisco networking equipment.
• Strong knowledge of TCP/IP protocols, LAN/WAN configuration, routing protocols (e.g., OSPF, BGP), and network security principles.
• Proficient in Microsoft Terminal Services, including Gateway Broker and RD web.
• Provide timely, customer-focused support to staff across the organization.
• Collaborates cross-departmentally with Coalition staff to grow & contribute to the success of program objectives, culture, & a positive working environment.
• Ability to build and maintain internal and external relationships that motivate, guide, and/or reinforce the performance of others toward goal accomplishments.
• Approaches tasks with thoroughness and consistency and holds value for precision and thoughtful review of work to ensure strong outcomes.
• Ability to communicate information clearly and effectively through multiple media to diverse audiences.
• Ability to manage multiple projects in a dynamic environment with respective stakeholders.
• Valid driver’s license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business and/or role.

Nice To Haves

• Bachelor's degree in computer science, Information Technology, or a related field preferred. Equivalent work experience may be considered in lieu of a degree.

Responsibilities

• Designs and deploys Cisco-based and other network solutions to meet organizational requirements.
• Configure and maintain switches, routers, and firewalls.
• Implements network security measures to protect against unauthorized access, vulnerabilities, and attacks.
• Conducts regular security audits and ensures compliance with organizational policies and industry standards.
• Monitors network performance and identifies opportunities to optimize network infrastructure for maximum performance and uptime.
• Responsible for troubleshooting network issues and outages to ensure swift resolution and minimize downtime.
• Maintains accurate network documentation, including network diagrams, configurations, and procedures.
• Generates reports on network performance, capacity, and availability.
• Provides technical support and guidance to end-users regarding network-related issues.
• Manages vendor relationships, including network hardware and software, including procurement and support.
• Manages vendor relationships regarding network hardware and software, including procurement and support.
• Resolves Tier 1, Tier 2, and Tier 3 networking requests.
• Ensures timely & accurate use of all company systems as required while maintaining complete up-to-date records and any future upgrades as directed.
• Performs other job duties as assigned.

Benefits

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem-solving resource available to you and your household members.
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.
• The effective date for your benefits will be the first of the month following your date of hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree