Senior Network Administrator - 1742

Colorado Coalition for the Homeless•Denver, CO

5d•$124,500 - $146,243•Hybrid

About The Position

As a Network Administrator III at the Colorado Coalition for the Homeless, you will design, implement, and manage network infrastructure, primarily consisting of switches, routers, and firewalls. You will help ensure the stability, security, and efficiency of network operations in support of the organization’s mission-critical activities and goals. The position provides technical support and guidance to staff, resolves Tier 1, Tier 2, and Tier 3 networking requests, and manages network hardware and software vendors, procurement, and support. The position works primarily on-site, with some flexibility for a hybrid schedule as business needs allow. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with some evening and weekend shifts as required. Travel to other Colorado sites may be required. The work environment is primarily a climate-controlled shared office and desk setting, with frequent interpersonal interaction, weekly meetings, and trips out of the office. Possible exposures include unpleasant odors, noxious fumes, excessive noise, bugs or pests, direct or vicarious trauma, and varied weather conditions.

Requirements

Bachelor’s degree in computer science, information technology, or a related field; equivalent work experience may be considered instead.
Cisco Certified Network Professional (CCNP) certification or at least 5 years of equivalent experience.
At least 10 years of experience in network administration, preferably in environments using Cisco networking equipment.
Strong knowledge of TCP/IP protocols, LAN/WAN configuration, routing protocols such as OSPF and BGP, and network security principles.
Proficiency in Microsoft Terminal Services, including Gateway Broker and RD Web.
Ability to provide timely, customer-focused support to staff across the organization.
Ability to build and maintain internal and external relationships that motivate, guide, or reinforce others’ performance toward goals.
Thoroughness, consistency, precision, and thoughtful review of work.
Ability to communicate clearly and effectively through multiple media to diverse audiences.
Ability to remain calm, think clearly, and use sound judgment in high-pressure situations.
Ability to access and interpret information from computer screens and printed materials.
Ability to manage multiple projects with stakeholders in a dynamic environment.
Ability to adhere to process protocols.
Valid Colorado driver’s license.
Ability to move equipment weighing up to 50 pounds.
Ability to stand, sit, and walk throughout operational work hours.
Ability to write, type, and use telephones, cellphones, and online phones.
Ability to perform essential job functions with or without reasonable accommodation and without posing a direct threat to health or safety.

Nice To Haves

Bachelor’s degree in computer science, information technology, or a related field is preferred.
Experience in network administration environments utilizing Cisco networking equipment.

Responsibilities

Design and deploy Cisco-based and other network solutions to meet organizational requirements.
Configure and maintain switches, routers, and firewalls.
Implement network security measures to protect against unauthorized access, vulnerabilities, and attacks.
Conduct regular security audits and ensure compliance with organizational policies and industry standards.
Monitor network performance and identify opportunities to optimize infrastructure for performance and uptime.
Troubleshoot network issues and outages to ensure swift resolution and minimize downtime.
Maintain accurate network documentation, including diagrams, configurations, and procedures.
Generate reports on network performance, capacity, and availability.
Provide technical support and guidance to end-users regarding network-related issues.
Manage vendor relationships for network hardware and software, including procurement and support.
Resolve Tier 1, Tier 2, and Tier 3 networking requests.
Use company systems accurately and in a timely manner, maintain complete and up-to-date records, and carry out future upgrades as directed.
Perform other job duties as assigned.
Collaborate across departments with Coalition staff to support program objectives, organizational culture, and a positive working environment.