Senior Network Administrator

State of South Carolina•Lexington County, SC

2d•Hybrid

About The Position

Who we are: At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR’s success—by collecting 95% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community. Learn more about why you should join our team at dor.sc.gov/careers. We are looking for teammates who are: Confident in their ability to manage mission-critical systems with minimal supervision, Comfortable serving as the go-to expert for Microsoft 365 admin centers and system integrations, Strong communicators who can clearly explain technical issues to both technical and non-technical users, Organized and responsive, especially when managing priorities in a high-stakes environment, Calm under pressure and able to stay focused when solving high-impact problems. What you will do: You will ensure the reliability, security, and performance of mission-critical applications and infrastructure, combining hands-on troubleshooting with leadership in system administration and solution development. Primary job duties include: Serving as the system administrator for mission-critical enterprise applications, including installation, configuration, and ongoing maintenance, Monitoring assigned applications to ensure strong performance, availability, and reliability, Supporting both cloud-based and on-premises technologies, including troubleshooting and root-cause analysis across systems, networks, and applications, Managing file shares and servers as part of overall incident response and system support, Ensuring applications and systems meet SCDOR security standards through patching, hardening, and compliance reviews, Recommending and implementing remediation actions to address security vulnerabilities, Working with stakeholders to deliver solutions for new and existing systems, Leading or supporting project efforts through requirements gathering, testing, implementation, and documentation, Researching emerging technologies and system updates and advising leadership on potential improvements, Collaborating with team members to ensure cross-training and shared system knowledge to support business continuity.

Requirements

A bachelor’s degree in information technology systems, computer science, or a related field and experience in information technology systems or a related area OR An associate’s degree in information technology systems, computer science, or a related field and two years of experience in information technology systems or a related area OR Four years of experience in information technology systems or a related area
Academic degrees must be from an accredited institution of higher learning.

Nice To Haves

Four years of experience in automated information, cloud applications, or communications systems design, installation, operation, or repair
Expert knowledge of Microsoft 365 Admin Centers to include Exchange, Teams, SharePoint, and Power Platform
Expert knowledge with Active Directory, Azure Active Directory, Microsoft Windows Server OS, and Server hardware
Fundamental operational knowledge of hardware and cloud-based software systems

Responsibilities

Serving as the system administrator for mission-critical enterprise applications, including installation, configuration, and ongoing maintenance
Monitoring assigned applications to ensure strong performance, availability, and reliability
Supporting both cloud-based and on-premises technologies, including troubleshooting and root-cause analysis across systems, networks, and applications
Managing file shares and servers as part of overall incident response and system support
Ensuring applications and systems meet SCDOR security standards through patching, hardening, and compliance reviews
Recommending and implementing remediation actions to address security vulnerabilities
Working with stakeholders to deliver solutions for new and existing systems
Leading or supporting project efforts through requirements gathering, testing, implementation, and documentation
Researching emerging technologies and system updates and advising leadership on potential improvements
Collaborating with team members to ensure cross-training and shared system knowledge to support business continuity