Senior Network Administrator

Pivotal Solutions, Inc.•Milwaukee, WI

50d

About The Position

This role involves the general management and network duties for a quickly-evolving network topology. The Senior Network Administrator will be responsible for LAN/WAN installation, implementation, troubleshooting, performance optimization, and management. This includes deploying and troubleshooting network configurations, performing monitoring and reporting on network usage, and participating in the daily operation of the company’s network and telecom infrastructure. The position requires working with network monitoring tools such as Solarwinds, Cisco Prime, and Cisco Meraki, as well as performing network and security audits. Responsibilities also include network backup and recovery to ensure data integrity for critical data. The role ensures timely user notification of maintenance requirements and their effects on system availability. Additionally, the Senior Network Administrator will create, maintain, and update documentation of the networking infrastructure, provide 2nd & 3rd level support for infrastructure issues, and offer guidance to staff on work procedures, technical issues, work priorities, and special requests. A continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively to provide quality customer service is expected. The role also involves helping to design and implement a disaster recovery plan, recommending and performing software improvements, upgrades, and/or purchases, and conducting research on emerging products, services, protocols, and standards.

Requirements

Bachelor’s degree or College Diploma in Information Technology or a related discipline
Minimum of two to five (2-5) years of progressive experience in network management
Knowledge of routing protocols, layer 2 switching, spanning tree protocol, network design, troubleshooting, and BGP routing
Experience reading, writing, and interpreting technical documentation and procedure manuals
Background in troubleshooting networking products

Nice To Haves

VMWare
Symantec
Radio Communications
Physical Security Solutions
Microsoft Teams

Responsibilities

LAN/WAN installation, implementation, troubleshooting, performance optimization, and management in a quickly-evolving network topology
Deploying and troubleshooting Network configurations
Perform monitoring and reporting on network usage as required
Participate in the daily operation of the company’s network and telecom infrastructure
Work with network monitoring tools, Solarwinds, Cisco Prime, Cisco Meraki
Design and perform network and security audits
Network backup and recovery and ensure data integrity for critical data
Ensure timely user notification of maintenance requirements and effects on system availability
Create, maintain, and update documentation of the networking infrastructure
Responsible for 2nd & 3rd level support on infrastructure issues
Provide guidance to staff regarding work procedures, technical issues, work priorities, and special requests from regions
Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
Help design and implement a disaster recovery plan for operating systems, databases, networks, servers, and software applications
Recommend, schedule, and perform software improvements, upgrades, and/or purchases
Conduct research and provide recommendations on emerging products, services, protocols, and standards in support of systems software procurement and development