Senior NetSuite ERP Implementation Project Manager
About The Position
The Senior NetSuite ERP Implementation Project Manager will join an implementation already in progress, determine the true current state, identify risks and gaps, organize priorities, and create a practical roadmap for short-term stabilization, medium-term execution, and long-term ERP maturity. The environment includes health supplements, sales operations, inventory, purchasing, item master data, fulfillment, finance, process controls, reporting, and related operational workflows. This is not a generic project coordination role. The right contractor must understand enough NetSuite, ERP implementation, inventory/process flow, and business operations to challenge assumptions, organize decision-making, and drive execution.
Requirements
- Bachelor's degree in Computer Science, Computer Information Systems or Business Administration.
- 5+ years of ERP implementation project management experience.
- 3+ years of NetSuite implementation experience.
- Experience joining an implementation already in progress.
- Strong understanding of NetSuite ERP business processes.
- Experience with sales, inventory, purchasing, fulfillment, finance, reporting, and operational workflows.
- Ability to assess unclear or incomplete project status and create an executable recovery plan.
- Experience managing third-party implementation partners.
- Strong executive communication skills.
- Strong documentation and project governance discipline.
- Experience with UAT, cutover, data migration, defect management, and go-live readiness.
Nice To Haves
- NetSuite certification.
- PMP or similar project/program management certification.
- Experience in supplements, CPG, food/beverage, manufacturing, distribution, or life sciences.
- Experience with lot tracking, inventory controls, quality holds, production records, labeling, warehouse processes, or regulated product environments.
- Experience with integrations involving ecommerce, EDI, 3PL, WMS, QMS, CRM, BI/reporting, or middleware platforms.
- Familiarity with systems such as MasterControl, SPS Commerce, Celigo, Boomi, Shopify, Amazon, Salesforce, or similar platforms.
Responsibilities
- Lead the assessment and stabilization of the NetSuite implementation.
- Review project plans, SOWs, vendor deliverables, configuration status, open issues, testing status, data migration plans, and business requirements.
- Facilitate discovery sessions with finance, sales, operations, inventory, procurement, warehouse, quality, customer service, IT, and leadership.
- Translate business needs into clear NetSuite workstreams, owners, milestones, and deliverables.
- Identify scope gaps, process gaps, configuration risks, reporting gaps, and operational readiness issues.
- Manage implementation partner activities and hold vendors accountable for deliverables.
- Build and maintain a realistic project plan.
- Maintain issue, risk, decision, dependency, and change-control logs.
- Coordinate UAT planning, test scripts, defect tracking, retesting, and business signoff.
- Support data migration planning and validation.
- Support cutover planning and go/no-go decision-making.
- Provide concise executive-level status reporting.
- Escalate risks early and clearly.
- Help the company move from implementation uncertainty to a controlled execution path.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
