Senior National Sales Executive Connected Communities

AT&T•Dallas, TX

1d•$74,900 - $112,300•Onsite

About The Position

The Senior National Sales Executive will serve as a National Account Manager within Connected Communities' National Accounts & Portfolio Management organization. This role is responsible for managing executive relationships, driving portfolio growth strategies, supporting contract renewals, and serving as the primary point of accountability for AT&T's largest national MDU and SFU customers. Success in this role requires strong executive presence, strategic thinking, customer advocacy, and the ability to lead cross-functional initiatives that improve customer satisfaction, retention, and portfolio performance.

Requirements

Bachelor's degree (BS/BA) desired.
5+ years of sales-related experience.
Meeting with customers and engaging in sales activities at customer site.
Communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.
Traveling to/from the customer premise for sales activities.
Providing subject matter expertise on technical sales issues.
Advising customers on suitability of products based on technical needs.
Preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales.
Researching/developing solutions with AT&T external partners, including design/engineering.
Researching customer business/industry to identify new sales opportunities.

Nice To Haves

Strong executive presence
Strategic thinking
Customer advocacy
Ability to lead cross-functional initiatives
Comprehensive knowledge of sales principles, practices, products, and services.
Manages mid-size to large, complex customer portfolios with moderate supervision.
Responsible for driving customer retention, portfolio growth, contract strategy, and executive relationship management across assigned national accounts.
Utilizes advanced data analysis, creative problem-solving, and exercises judgment.
Leads customer presentations, executive business reviews, and mentors less experienced peers.

Responsibilities

Form strong relationships with property owners and developers by meeting them at their locations.
Develop and manage sales opportunities to meet sales targets.
Coordinate with Network and product teams on product and service availability.
Plan and manage events to drive sales of AT&T products, including budget management.
Serve as the single point of accountability for assigned national customer portfolios, developing and executing account strategies that align customer objectives with Connected Communities growth priorities.
Maintain a comprehensive understanding of portfolio performance, customer priorities, contract obligations, competitive dynamics, and future growth opportunities.
Develop and maintain executive-level relationships with property owners, operators, and builder leadership teams to strengthen long-term partnerships and position AT&T as a strategic business partner.
Lead Quarterly Business Reviews (QBRs), executive planning sessions, and customer engagement activities designed to improve customer satisfaction, retention, and growth.
Support contract negotiations, marketing agreement renewals, and portfolio retention strategies while identifying opportunities to expand AT&T's presence within existing customer assets.
Proactively identify and mitigate risks that may impact customer satisfaction, contract renewals, or future growth opportunities.
Partner with Sales, Marketing, Operations, Property Acquisition, Construction, and Care organizations to improve fiber penetration, subscriber growth, and overall portfolio performance.
Identify and execute strategies that drive growth across existing communities while improving the overall customer experience.
Act as the customer advocate within AT&T by coordinating resources across multiple organizations to resolve escalations, remove barriers, and ensure successful execution of strategic initiatives.
Provide leadership and influence across organizations without direct reporting authority to deliver business outcomes for assigned portfolios.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone