Senior Mobile Inspector
About The Position
The Mobile Inspector serves as a key member of the Manheim Mobile Inspections team, conducting on‑site vehicle condition inspections for dealer clients within an assigned territory. This role provides accurate, detailed, and timely documentation of vehicle conditions in accordance with Manheim inspection standards, supporting client trust, marketplace transparency, and inventory flow. Mobile Inspectors build strong relationships with dealer clients by delivering consistent, high‑quality inspections, acting as brand ambassadors for Cox Automotive, and actively engaging dealers to grow participation in Manheim’s mobile inspection services. This role requires the ability to work with minimal supervision while demonstrating increasing independence, sound judgment, and problem‑solving skills. This is a senior role responsible for advanced vehicle inspections, mentoring peers, and serving as a trusted inspection professional within the assigned territory.
Requirements
- High School Diploma/GED plus 5 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED and 3 years’ experience; or 7 years’ experience in related field.
- Previous vehicle inspection experience required
- Strong automotive knowledge (body and mechanical) required
- Valid driver’s license with a safe driving record required
- Ability to meet physical and mental demands of the role within required timeframes
- Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Nice To Haves
- 2–3 years of automotive‑related experience strongly preferred
- 1 year of service with Manheim Inspections recommended
Responsibilities
- Conduct thorough vehicle inspections in accordance with Manheim inspection standards.
- Locate, start, move, inspect, and return vehicles safely on dealer client lots.
- Verify vehicle identification, VINs, mileage, sub‑series, and options; ensure accurate system entry.
- Inspect and document vehicle exterior condition, including tires, frame, glass, panels, and mechanical components.
- Inspect and document interior condition, including seating, dashboard, and installed options.
- Perform basic mechanical checks across powertrain, drivetrain, and electrical components.
- Identify and document damage, missing components, or inoperable features.
- Build trust with dealer clients through consistent quality, professionalism, and responsiveness.
- Educate clients on the value of Manheim Marketplace and mobile inspection services.
- Proactively engage with dealers to increase inspection volume and maintain active participation.
- Leverage data, insights, and partner input to maximize inspection efficiency and territory productivity.
- Adapt to changes in daily appointments and schedules to ensure effective dealer coverage.
- Prepare and submit daily activity and production reports.
- Utilize Salesforce.com for reporting, lead management, and customer performance tracking.
- Collaborate closely with Wholesale Specialists, peers, and other Manheim teams to support client success.
- Work effectively within a continuous improvement and Lean environment, contributing to process enhancement.
- Maintain production expectations as established by leadership.
- Demonstrate a visible commitment to safety by following all safety and health procedures.
- Participate actively in Safety Excellence initiatives.
- Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy.
- Perform advanced and high‑complexity vehicle inspections.
- Serve as a subject matter resource for inspection standards and best practices.
- Support onboarding and development of less experienced Mobile Inspectors.
- Maintain strong dealer relationships and inspection quality standards.
- Model safety, professionalism, and operational excellence.
Benefits
- Minimum of sixteen hours of paid time off every month
- Seven paid holidays throughout the calendar year
- Additional paid time off in the form of bereavement leave
- Time off to vote
- Jury duty leave
- Volunteer time off
- Military leave
- Parental leave
- Health care insurance (medical, dental, vision)
- Retirement planning (401(k))
- Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
