Senior Mixed-Methods User Researcher

Adobe•San Jose, CA

1d•$125,800 - $239,725

About The Position

The Digital Imaging organization at Adobe is looking to hire a senior mixed-methods researcher to support product development and innovation. This is an exciting opportunity to have first-hand impact on Adobe's photography and creative imaging solutions, including Photoshop, Lightroom, and Fresco! Your work will directly contribute to Digital Imaging leaders, product managers, research scientists, and engineers - and our partners across Creative Cloud businesses, Corp Strategy, Adobe Design, and Brand Strategy & Insights.

Requirements

Masters' degree or PhD or equivalent experience in social, cognitive, or behavioral sciences (psychology, sociology, or similar field).
Proficiency in choosing effective research strategies across qualitative and quantitative approaches.
Strong experience in at least one statistical software package (SPSS, Stata, SAS, MPlus, R, Q).
Strong verbal and visual communication skills.
Ability to convey research results and methodologies in language appropriate for business audiences.
Proficiency in PowerPoint, Keynote or similar software.

Nice To Haves

Experience using AI tools such as Claude, ChatGPT, Microsoft 365 Co-pilot
Exposure to product development environment

Responsibilities

Drive a wide variety of research engagements, ranging from in-depth interviews to multi-week longitudinal studies, beta programs, and surveys. The contributions you make will represent Adobe customers experience with both depth and scale.
Manage end-to-end research design and execution. This includes recruitment and sample source management, composing all study materials, creating or coordinating on study stimuli (e.g., visual designs or mock-ups), and driving data collection, analysis, and reporting.
Lead qualitative research such as conducting user interviews, feature evaluations, prototype / usability testing, and concept evaluations - using both moderated and moderated approaches.
Lead quantitative research (primarily surveys) through the develop survey content, programming, and working closely with internal partners on distribution processes.
Integrate data and synthesize insights from across qualitative and quantitative research studies, behavioral analytics / product usage data (when possible), and relevant external literature or market insights to inform product decisions.
Plan research roadmaps that align research projects to the highest priority impact areas for the business.
Communicate research results in a compelling way to drive product decisions rooted in the customer-voice.
Advocate for inclusive research and assist in recruiting a diverse sample of research participants.