Senior Member Technical Staff

AT&T • Alpharetta, GA

2d • Onsite

About The Position

Senior Member Technical Staff serves as a technical architect for IoT SIM, eSIM, connected device, and wireless hardware solutions. The role’s primary responsibility is simplifying the customer eSIM experience across Control Center, AT&T Connection Manager (ACM), automation tools, technical guidance, and the IoT Devices website. This is a full-time onsite role performed from a designated work location five days per week. No relocation is offered.

The position designs and implements automation for eSIM ordering, account configuration, activation-code and QR-code delivery, and coordinates architecture and integration across internal platforms and partner teams. It also supports emerging IoT technologies, device interoperability and certification, and customer-facing implementation resources. The role calls for independent technical judgment, hands-on development, cross-functional leadership, and the ability to take IoT concepts from investigation through implementation and commercial deployment.

A bachelor’s degree in an approved field is required; a master’s degree or higher is preferred. The position is regular, with 40 weekly hours, and is based in Alpharetta or Atlanta, Georgia, or Plano, Texas. Annual salary range: $139,000–$208,400, with starting salary depending on geography, experience, expertise, and education or training. No supervisor is specified.

Requirements

• Bachelor’s degree in an approved field.
• Strong knowledge of SIM/eSIM architectures, IoT device onboarding, and cellular network technologies.
• Independent technical judgment, hands-on development capability, and cross-functional leadership.
• Ability to move emerging IoT concepts from investigation through practical implementation and commercial deployment.

Nice To Haves

• Master’s degree or higher.
• Experience with LTE, LTE-M, NB-IoT, 5G NSA/SA, RedCap, and eRedCap technologies.
• Experience with UE device hardware, modem integration, RF fundamentals, wireless chipset architectures, and carrier certification processes.
• Established technical relationships and experience working with SIM, chipset, module, and device ecosystem partners, including Thales, Giesecke+Devrient (G+D), IDEMIA, Kigen, Qualcomm, Sony Altair, MediaTek, Quectel, Fibocom, and Telit Cinterion.
• Familiarity with GSMA standards, OTA platforms, SM-DP+, SM-SR, subscription management ecosystems, and industry certification programs.
• Programming experience in embedded systems, device firmware, SIM applets/Java Card, APIs, automation frameworks, scripting, and cloud-based services.

Responsibilities

• Design and implement automation for eSIM ordering, account configuration, and activation-code and QR-code delivery.
• Coordinate architecture and integration needs across internal platforms and partner teams.
• Advance eRedCap device adoption with chipset, module, and device manufacturers.
• Develop Direct IP shoulder-tap capabilities for battery-constrained IoT devices.
• Support IMEI-to-EID and SM-DS pairing solutions.
• Drive device certification and interoperability efforts.
• Maintain customer-facing implementation guidance and online content for the IoT Devices website.
• Provide technical architecture and guidance for IoT SIM, eSIM, connected device, and wireless hardware solutions.
• Move emerging IoT concepts from investigation through practical implementation and commercial deployment.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan.
• Tuition reimbursement program.
• Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire.
• Paid parental leave.
• Paid caregiver leave.
• Additional sick leave beyond what state and local law require may be available; it is unprotected.
• Adoption reimbursement.
• Short- and long-term disability benefits.
• Life and accidental death insurance.
• Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs.
• Employee Assistance Programs (EAP).
• Employee wellness programs.
• Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior