Senior Medical Information Lead

Johnson & Johnson Innovative Medicine•Toronto, ON

7d•Onsite

About The Position

Johnson & Johnson Innovative Medicine is recruiting for a Senior Medical Information Lead, located in Toronto, Canada. This role is a customer-oriented product knowledge and therapeutic area expert who is strategically minded and demonstrates an advanced ability to provide high-level clinical dialogue and support to healthcare professionals (HCPs) and consumers. The Sr. Med Info Lead provides scientific insights and actively participates in cross-departmental teams, initiatives, and business strategies. They apply their product and disease expertise to review medical education materials for accuracy and compliance. They take the lead in analyzing data and trends, lead process improvement initiatives, and proactively provide innovative solutions to optimize medical information delivery to customers. The Sr. Med Info Lead provides mentorship and coaching to fellow Med Info Leads and interns. They also partner with the Medical Affairs Operations team to actively support and execute on the respective departmental strategy.

Requirements

Bachelor's degree in Pharmacy, Life Sciences or another healthcare profession required.
A minimum of 2 years of relevant experience in the pharmaceutical industry, or, in a regional or hospital drug information centre, or in a healthcare setting.
Advanced communication (verbal, written), presentation, and project management skills.
Outstanding attention to accuracy and detail.

Nice To Haves

Graduate degree (MSc, MD, PhD, PharmD) preferred.
3-5 years of experience in a Medical Information role
Strong clinical or scientific background in oncology, and hematology
Working knowledge of relevant software programs (e.g., Microsoft Office, Copilot, Adobe, Salesforce, VeevaVault, etc.)
Proven ability to work independently and in cross-functional team settings
Solid understanding of common digital/virtual platforms (e.g., Zoom, Teams, etc.).
Familiarity with regulatory and healthcare compliance guidelines/policies
Project Management experience and/or certification
Bilingualism in English and French is a strong asset

Responsibilities

Manages cross-therapeutic portfolio of promoted and legacy products.
Develop and deliver verbal and/or written communication of researched medical/scientific information to HCPs and consumers in response to unsolicited requests.
Proactively develops and maintains standard local scientific responses (LSRs) and innovative assets.
Collaborate with key external partners (as applicable) in the management of marketplace issues as well as to optimize unsolicited medical information delivery to customers.
Collaborate with internal business partners on the review and approval of medical education materials.
Develops and delivers scientific support as required in training of business partners, including the Medical Information Contact Center (MICC), on disease and product specific knowledge and Medical Information processes and resources.
Identify and report adverse events and product complaints for marketed products according to internal procedures and timelines established in SOPs.
Provides occasional evening support for emergency calls as well as legacy and promoted products in addition to back up support as needed.

Benefits

Flexible benefits plan (incl. company paid medical; dental; vision coverage)
Basic life insurance coverage (can purchase additional coverage if wish)
Both short-term and long-term disability coverage
AD&D (Accidental Death & Dismemberment) coverage
Pension effective Jan 1st
15 days’ vacation, prorated by start month
10 calendar holidays for Ontario in the 2025 calendar year + 4 floating holidays.
5 personal time-off days, prorated by start month (4 for June)
5 sick days
4 company-paid volunteer days per calendar year
Global Parental Leave, Bereavement Leave and Compassionate Care Leave Policies