Senior Medical Assistant (South San Francisco)

Human Longevity, Inc.•South San Francisco, CA

6d•$40 - $50•Onsite

About The Position

Join Our Innovative Team as a Medical Assistant at Human Longevity Inc. This role is based out of South San Francisco. Human Longevity Inc. (HLI) is on a mission to redefine the future of healthcare by combining cutting-edge genomics, artificial intelligence, and big data to build the world's most advanced database of human health data. We are pioneering a new era of longevity and preventive healthcare, offering advanced health solutions and personalized care through our state-of-the-art HLI Clinic centers. Joining our team means becoming a part of a transformative, fast-paced company where innovation, collaboration, and cutting-edge science are at the forefront of everything we do. As a Medical Assistant, you’ll be supporting a team that is passionate about improving lives and revolutionizing healthcare. You’ll get to work in an environment that blends clinical expertise with futuristic technology, with the opportunity to grow professionally alongside some of the brightest minds in healthcare.

Requirements

5 plus years of experience as a Medical Assistant
3 years of phlebotomy experience
Certified Medical Assistant
Phlebotomy Certification (CPT)
High School Diploma required
Knowledge of HIPAA compliance regulations
Proficiency with Electronic Health Records (EHR) systems such as Veradigm
Outstanding communication skills, both verbal and written, with the ability to adapt to various audiences
Proven ability to maintain confidentiality and discretion in a medical environment
Strong attention to detail, excellent organizational skills, and the ability to manage multiple priorities simultaneously
A collaborative, team-oriented approach to problem-solving and service

Nice To Haves

Bachelors Degree preferred
A customer-centric mindset, with a knack for anticipating needs and providing exceptional service
Independent work ethic with minimal supervision
Strong Microsoft Office skills and familiarity with Salesforce, Microsoft Office, DocuSign / Adobesign, and Proficiency with macOS.

Responsibilities

Be the welcoming voice of HLI, routing calls promptly and efficiently while managing client schedules and appointment follow-ups.
Coordinate results reviews and post-visit planning with the HLI clinical team, ensuring clients receive timely updates and personalized care.
Lead the client throughout the HLI clinical visit and coordinate the final wrap-up phase making sure clients feel confident in their care and are equipped with next steps for their health journey.
Maintain client privacy with the utmost discretion and integrity, keeping all medical and personal information strictly confidential.
Manage both electronic and paper records, tracking diagnostic kits and specimens, and ensuring seamless office operations.
Provide after-hours and weekend assistance as needed, ensuring our clients always receive top-notch service.