Field Sr. Medical Assistant WellMed Specialists for Health Medical Center

UnitedHealth Group•San Antonio, TX
•$18 - $32

About The Position

The Senior Medical Assistant (MA) provides patient care at the appropriate skill level, meeting or exceeding the standard of care expected of a competent and knowledgeable Medical Assistant. The role performs all Medical Assistant duties within the applicable scope of practice, as delegated by and under the supervision of a provider in Texas or a physician in Florida. The Senior MA also trains and orients MA staff and spends 25% of their time on clinic initiatives intended to improve processes and metrics and develop leadership skills. The Senior MA organizes the clinical environment, supports physicians and nursing personnel during patient care, helps identify patient needs or problems, and communicates relevant information to providers and other clinical team members. The role delivers quality customer service and ensures adherence to policies and procedures, including infection control, privacy, and confidentiality. It also coordinates patient care as directed, maintains accurate and timely medical-record documentation, and supports clinic workflow improvement.

Requirements

  • High school diploma or GED equivalent.
  • Current BLS certification for healthcare providers, including written examination and in-person assessment, at hire or within 30 days of hire.
  • At least 3 years of experience as a certified Medical Assistant, or a combination of 5 years of certified and non-certified Medical Assistant experience, including at least 2 years certified.
  • Ability to mentor others.
  • Expert computer literacy in electronic health records.
  • Intermediate Excel skills.
  • Knowledge of medical terminology.
  • Mastery of ICD-10 and CPT coding.
  • Ability to react calmly and effectively in emergencies and assume a leadership role until higher levels of care arrive.
  • Excellent communication and customer service skills.
  • Flexibility and ability to adapt to change.
  • Ability to travel 100%.
  • Driver’s license and access to reliable transportation.
  • Tuberculosis screening and proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation, documented vaccination, or a doctor's diagnosis.
  • Ability to lift, push, or pull more than 35 pounds with assistance.
  • Ability to stand for extended periods.
  • Ability to use fine motor skills to operate equipment or machinery.
  • Ability to receive and comprehend instructions verbally or in writing.
  • Ability to use logical reasoning for simple and complex problem solving.
  • Ability to discriminate shades of color when reading a dipstick.

Nice To Haves

  • At least 1 year of lead or supervisory experience.
  • Bilingual.

Responsibilities

  • Perform Medical Assistant duties at an expert level within the scope of practice, including operating diagnostic equipment without interpreting tests; removing staples from superficial wounds; changing wound dressings and obtaining cultures; administering non-intravenous medication; collecting specimens using noninvasive techniques, venipuncture, or capillary collection; and performing EKGs.
  • Perform quality-control checks on equipment and prepare and sterilize medical equipment using an autoclave.
  • Spend 25% of work time on clinic metrics, projects, and initiatives assigned by clinic leadership to improve clinic workflows and processes.
  • Record patient care accurately and promptly in the medical record, identify incorrect documentation by other MAs, and alert clinic leadership.
  • Train and mentor other Medical Assistants, including helping with documentation questions and identifying required training.
  • Promote a positive clinic work environment and act as a culture ambassador.
  • Coordinate patient care as directed by the provider and by applicable policies and procedures.
  • Protect patient confidentiality and ensure others respect it.
  • Organize exam and treatment rooms; stock and clean rooms; sterilize instruments; gather supplies as directed; maintain inventory and accurate supply logs; rotate supplies; and follow up on discrepancies.
  • Maintain an environment that supports infection prevention.
  • Conduct telephone and in-person screening limited to intake and information gathering that does not require clinical judgment.
  • Support and follow Standard Delegation of Orders.
  • Perform other related duties as assigned.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs.
  • Equity stock purchase program.
  • 401(k) contribution.
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