Sr. Medical Assistant Certified - Primary Care - Cinco Ranch

Houston Methodist•Cinco Ranch, TX

About The Position

The Senior Medical Assistant Certified (Sr. MA) provides high-quality patient care and support services under the direct supervision of a physician and/or registered nurse. The role requires expert, highly competent performance of advanced medical-assistant tasks and examinations for assigned patient populations, while working within the medical assistant scope of practice. The Sr. MA may oversee scope-of-practice activities such as serving as a Hand Hygiene Validator or EMR super-user. The Sr. MA assists with examinations, procedures, diagnostic studies, treatments, and dressing changes, and performs administrative duties in accordance with CLIA, HIPAA, NCQA, government standards, and organizational policies. Duties may include scheduling appointments, ensuring medical-necessity compliance, and verifying eligibility for care. The position also independently serves as a preceptor and clinical resource, training and orienting colleagues. Houston Methodist Primary Care Group provides care through more than 40 locations across the Greater Houston area and is part of the Houston Methodist health system.

Requirements

High school diploma or equivalent education.
Five years of medical assistant experience with highly complex chronic disease management or in a specialty discipline.
Current Certified Medical Assistant certification through AAMA, NAHP, NCCT, or NHA; or Registered Medical Assistant or EMT credential.
Basic Life Support or Instructor certification through the American Heart Association.
Ability to safely perform assigned duties, as demonstrated through ongoing skills and competency assessments and performance evaluations.
Sufficient English speaking, reading, and writing proficiency to perform essential job functions, particularly those affecting patient or employee safety and security.
Ability to communicate effectively with patients, physicians, family members, and coworkers using a customer-service focus and positive language.
Knowledge of medical practice, patient care, examinations, diagnostic and treatment procedures, and medical equipment and instruments.
Skill in developing and maintaining clinical quality assurance and accurate medical records.
Good reasoning and judgment, a learning attitude, and ability to solve problems.
Ability to provide safe, patient-centered, compassionate, and competent care.
Proficiency with computer skills for documentation and work-related purposes.
Ability to complete required continuing training and education and maintain current certifications.
Ability to establish and maintain effective working relationships and work collaboratively with peers.
Understanding of the patient population in relation to the clinical disease process.
Advanced assessment competencies appropriate to the level of practice.

Nice To Haves

Certified Phlebotomy Technician (CPT) certification through ACA.

Responsibilities

Provide care to clinic patients under the direct supervision of a physician, registered nurse, or clinic leadership procedures.
Complete pre-visit planning and obtain or request appropriate documentation.
Anticipate the needs of the patient population in collaboration with the provider team.
Communicate with patients; obtain and document vital signs and chief complaints; review medications and medical and social history as appropriate; and document care in the electronic medical record.
Follow up with patients regarding recommendations, medications, laboratory and imaging results, and referrals or visits with other care providers.
Support patient utilization and activation of MyChart and coordinate care with hospitals, emergency departments, consulting physicians, and community resources.
Report patient observations, conditions, problems, and abnormal clinical findings to physicians or nurses.
Perform routine patient tests, including EKG, rapid strep, urinalysis, and urine pregnancy tests.
Sterilize instruments and equipment; prepare, clean, and maintain examination and treatment rooms, supplies, and equipment.
Stock examination rooms, take inventory, and order supplies while using resources efficiently.
Serve independently as a preceptor and clinical resource, training, orienting, guiding, and mentoring colleagues and providing structured feedback.
Promote teamwork, communicate pertinent patient-care information, help resolve work-unit problems, and role-model professional communication and patient-satisfaction behaviors.
Contribute to team development, professional development, department education, and performance-improvement activities.
Complete and update the My Development plan.