Senior MECM Engineer - REMOTE

NTT DATA Services•Arlington (REMOTE), VA
•$107,498 - $179,162•Remote

About The Position

The Senior MECM Engineer combines hands-on MECM technical work with teamwork, quality assurance, and coordination to support secure, scalable, and timely device management and deployment of imaging, software, and configurations in mission-critical environments. The role manages endpoint and server infrastructure and supports reliable delivery of application packages and system updates. The engineer maintains the Operating System Deployment (OSD) lifecycle using advanced task sequence logic and zero-touch automation, oversees monthly workstation and server patching, monitors client health, remediates vulnerabilities, and maintains site servers and distribution points. The role also provides Tier 3 escalation support, uses PowerShell automation and SQL reporting, and maintains technical documentation for a secure, transparent, and high-performing corporate environment.

Requirements

  • Bachelor's degree; one and one-half years of additional experience can substitute for one year of a typical degree program.
  • At least 10 years of experience supporting the described MECM roles and responsibilities.
  • At least 8 years of experience supporting infrastructure/application management roles and responsibilities.
  • Ability to obtain and maintain Public Trust clearance.

Nice To Haves

  • Excellent communication, customer service, and problem-solving skills.
  • Experience in US Federal Government environments.
  • Existing Public Trust and/or Secret/Top Secret clearances.

Responsibilities

  • Manage the MECM console to deploy applications, software updates, and configuration baselines across the enterprise.
  • Build and maintain automated Windows operating system deployment (OSD) task sequences and driver packages.
  • Execute monthly patching cycles and security vulnerability remediations for workstations and servers.
  • Monitor and repair MECM client health and distribution point infrastructure to support environmental stability and reliability.
  • Use PowerShell scripting to automate manual tasks and perform Tier 3 troubleshooting for complex issues.
  • Work tickets to remediate user issues and inform continuous improvement.
  • Maintain documentation, SOPs, and change control records for audit and compliance.
  • Track production output, exceptions, and rework, and provide progress reports.

Benefits

  • Medical, dental, and vision insurance with an employer contribution.
  • Flexible spending or health savings account.
  • Life and AD&D insurance.
  • Short- and long-term disability coverage.
  • Paid time off.
  • Employee assistance.
  • 401(k) program with company match.
  • Additional voluntary or legally required benefits.
  • May be eligible for incentive compensation based on individual and/or company performance.
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