MECM Imaging Engineer - REMOTE
About The Position
The MECM Imaging Engineer combines hands-on MECM technical work with teamwork, quality assurance, and coordination to deliver secure, scalable, and timely device imaging and deployment in mission-critical environments. The role designs, implements, and supports MECM solutions for imaging, provisioning, and deploying Windows devices at scale in a secure government environment. The position supports laptop and device imaging, provisioning, testing, deployment, remote imaging, and MECM infrastructure operations. It also develops repeatable procedures, validates configurations and images, maintains audit documentation, and tracks production progress and exceptions.
Requirements
- Bachelor’s degree; an additional 1.5 years of experience may substitute for one year of a typical degree program.
- At least 10 years of experience supporting Windows laptops and imaging, specifically building images in MECM rather than Intune.
- Ability to obtain and maintain a public trust clearance.
Nice To Haves
- Experience with MECM administration and troubleshooting.
- Excellent communication, customer service, and problem-solving skills.
- Experience in US Federal Government environments.
- Existing Public Trust, Secret, or Top Secret clearance.
Responsibilities
- Lead or support laptop and device imaging, provisioning, testing, and deployment using MECM.
- Establish, execute, and support repeatable imaging procedures, quality checks, and troubleshooting processes for secure environments.
- Build and maintain task sequences, collections, and deployment configurations for operating systems, drivers, applications, and security settings.
- Implement hardened image pipelines, configuration baselines, and automated provisioning.
- Support remote imaging to deploy, capture, and push Windows operating system images over a network; update and maintain WIM images, including drivers.
- Image, configure, and support distribution points.
- Support operations and maintenance of MECM infrastructure, including hierarchy, distribution points, boundaries, client health, and reporting.
- Validate images, packages, and configurations against approved configuration, security, and quality requirements before release.
- Work support tickets to remediate user issues and inform continuous improvement of Windows images and imaging processes.
- Maintain documentation, standard operating procedures, and change-control records for audit and compliance.
- Track production output, exceptions, and rework, and provide progress reports.
Benefits
- Medical, dental, and vision insurance with an employer contribution.
- Flexible spending account or health savings account.
- Life and AD&D insurance.
- Short- and long-term disability coverage.
- Paid time off.
- Employee assistance program.
- 401(k) program with company match.
- Additional voluntary or legally required benefits.
- The position may be eligible for incentive compensation based on individual and/or company performance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
