Senior Mechanical Engineer - Sales/Applications
About The Position
PACCAR is a Fortune 500 company established in 1905, recognized as a global leader in the commercial vehicle, financial, and customer service fields. Kenworth Truck Company, founded in 1923, is a manufacturer of The World’s Best® heavy and medium duty trucks, known for quality, innovation, and technology. Kenworth is leading transportation innovation with the introduction of battery-electric vehicles, exploration of fuel cell electric powertrains, and autonomous driving systems. This role is responsible for being the primary engineering resource for dealers' questions regarding truck applications and unique configurations, identifying and delivering buildable solutions, driving new option content, and assisting with custom solutions to meet challenging customer expectations. The position supports design and manufacturing engineering by providing the voice of the customer and dealer, and offers engineering support for various application programs.
Requirements
- Bachelor of Science (BS) degree required; BSME or BSEE preferred.
- 3-5+ years of experience required.
- Heavy truck industry experience or related field knowledge required.
- Excellent verbal and written communication skills are a must; customer service oriented.
- Competency in the use of Microsoft Office Suite
- Willingness and ability to work in a fast-paced, multi-task environment.
- General knowledge of truck or automotive systems/components and how they function/interact.
- Mechanical and/or electrical experience and aptitude.
- Project support and leadership for small to moderate size projects, including customer requests, process improvements, and product development support.
- Understanding the basic principles of computer/application program operation and willingness to support maintenance of existing applications and development of new processes and applications. Will also occasionally work with factory and IT groups.
Nice To Haves
- Fundamentals of engineering (FE) or professional engineer (PE) license desired.
- Six Sigma experience desired (i.e. DFSS, Green Belt, Black Belt).
- Field service experience desired.
- Knowledge of Lean fundamentals and continuous improvement techniques a plus.
- Experience with Creo or other CAD platforms is desired.
- Working knowledge with Salesforce CRM, Tableau, SQL databases and cloud computing a plus.
Responsibilities
- Responsible for being the primary engineering resource for the dealers' questions regarding truck applications and unique configurations.
- Identify and deliver buildable solutions, help drive new option content through the organization when needed and assist with custom solutions to meet challenging customer expectations.
- Respond to dealer inquiries regarding truck specifications and performance.
- Support design and manufacturing engineering on specific project designs, providing the voice of the customer and dealer.
- Answer dealers' telephone inquiries, email, job requests, and option approval requests (OARs).
- Review and coordinate the development of custom design requests.
- Provide engineering support of PremierSpec, Databook, and application programs.
- Travel to customer and dealer locations to provide sales support, truck order reviews or training. Travel requirement is typically 5-10% per year.
- Provide technical knowledge and content for dealer training and other Kenworth training courses.
- Occasional travel to support marketing events and industry trade shows.
- Performs other duties as assigned.
Benefits
- 401k with up to a 5% company match
- Fully funded pension plan that provides monthly benefits after retirement
- Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
- Tuition reimbursement for continued education
- Medical, dental, and vision plans for you and your family
- Flexible spending accounts (FSA) and health savings account (HSA)
- Paid short- and long-term disability programs
- Life and accidental death and dismemberment insurance
- EAP services include wellness plans, estate planning, financial counseling and more
- Holiday gift
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What This Job Offers
Job Type
Full-time
Career Level
Senior
