Senior Master Technician

Jack O Diamonds Lincoln•Tyler, TX

About The Position

We are seeking a Lincoln-certified Senior Master Technician to perform a variety of mechanical services on vehicles, diagnose and repair complex mechanical issues, and provide exceptional customer service. The ideal candidate has a strong automotive background and a commitment to top-quality workmanship. The role is at a Ford dealership and is part of the Lincoln Family, which values service to customers, colleagues, and the broader community.

Requirements

High school diploma or equivalent.
Lincoln certification.
Previous experience at a Lincoln dealership.
At least 5 years of experience as an Automotive Technician.
Thorough knowledge of automotive systems, mechanics, and components.
Strong diagnostic and problem-solving skills.
Proficiency with diagnostic tools and equipment.
Excellent communication and customer service skills.
Ability to work efficiently and independently in a fast-paced environment.
Valid driver's license and clean driving record.
Ability to lift up to 50 pounds and stand for extended periods.

Nice To Haves

Master Technician certification.

Responsibilities

Perform a wide range of mechanical services on various vehicles in a timely and efficient manner.
Diagnose and repair complex mechanical issues using diagnostic tools and equipment.
Provide accurate and detailed reports of repairs and services performed.
Ensure work meets high standards and follows manufacturer specifications.
Maintain and update technical knowledge and skills through training and certifications.
Explain repairs and services to customers and address their concerns or questions.
Collaborate with the service team to maintain a clean and organized work area.
Follow safety protocols and regulations.