Senior Master Technician

Dwight Ford•Dwight, IL

About The Position

Dwight Ford is seeking a Ford-certified Senior Master Technician to perform mechanical services on vehicles, diagnose and repair complex issues, and provide exceptional customer service. The role calls for strong automotive experience and a commitment to top-quality workmanship. Technicians are expected to follow manufacturer specifications and safety protocols, maintain their technical knowledge through training and certifications, and collaborate with the service team.

Requirements

High school diploma or equivalent.
Ford Certification.
ASE Certification.
Previous experience at a Ford dealership.
At least 5 years of experience as an Automotive Technician; a Master Technician certification is preferred.
Thorough knowledge of automotive systems, mechanics, and components.
Strong diagnostic and problem-solving skills.
Proficiency with diagnostic tools and equipment.
Excellent communication and customer service skills.
Ability to work efficiently and independently in a fast-paced environment.
Valid driver's license and clean driving record.
Ability to lift up to 50 pounds and stand for extended periods.

Nice To Haves

Master Technician certification.

Responsibilities

Perform a wide range of mechanical services on various vehicles in a timely and efficient manner.
Diagnose and repair complex mechanical issues using diagnostic tools and equipment.
Provide accurate and detailed reports of repairs and services performed.
Ensure work meets high standards and follows manufacturer specifications.
Maintain and update technical knowledge and skills through training and certifications.
Explain repairs and services to customers and address their questions or concerns.
Collaborate with the service team to maintain a clean and organized work area.
Follow safety protocols and regulations.