Senior Master Data Anlyst

Galderma•Miami, FL

About The Position

The Senior Master Data Analyst leads the establishment, execution, and continuous improvement of regional master data governance frameworks for product and customer data across the U.S. supply chain. The role ensures data integrity, regulatory and quality compliance, and alignment with global governance frameworks by defining policies, standard operating procedures, and processing documentation. As a senior functional expert in master data management and finished goods specification, the analyst drives strategic continuous improvement initiatives, resolves complex data issues, and leads cross-functional projects to improve data quality, process efficiency, and system integrations. The role also champions adoption of governance practices through communication, training, stakeholder engagement, and cross-functional influence. The analyst leads regional product master data initiatives, oversees data quality and maintenance, supports system enhancements and integrations, and provides reporting and updates to stakeholders and senior leaders. The position mentors less experienced team members and provides subject matter expertise. Standard office activities, extended computer use, virtual and in-person meetings, and cross-team collaboration are required; occasional travel may be required depending on business needs. The role requires a bachelor's degree in Operations, Engineering, Supply Chain, or another business discipline, and 5–8 years of experience in Supply Chain, Master Data, or another business discipline. The position is not eligible for work authorization sponsorship; external applicants must be eligible to work in the United States. Compensation includes a target base salary whose range is not specified, eligibility for an annual short-term incentive program, and a comprehensive benefits program, subject to applicable terms and eligibility.

Requirements

Bachelor’s degree in Operations, Engineering, Supply Chain, or another business discipline.
5–8 years of experience in Supply Chain, Master Data, or another business discipline.
Strong understanding of regulatory requirements, supply chain processes, and data governance principles.
Experience with ERP systems such as Oracle or SAP and enterprise data governance frameworks.
Ability to work in a fast-paced, cross-functional environment.
Proficiency in Microsoft Office applications, including Excel, Outlook, Word, PowerPoint, and Access; advanced or higher Excel skills.
Demonstrated ability to lead projects and influence cross-functional teams in a fast-paced environment.
Strong problem-solving skills and ability to independently manage complex data issues, escalations, and process improvements.
External applicants must be eligible to work in the United States; this role does not offer work authorization sponsorship.
Ability to perform standard office activities, including extended computer use and participation in virtual and in-person meetings.

Responsibilities

Develop, document, maintain, and enforce master data management standards and governance procedures for product and customer data, ensuring integrity across systems.
Contribute to U.S. and global governance teams in defining and enhancing governance rules, standards, and processes.
Define, implement, and continuously improve standard operating procedures, process flows, and documentation for product and customer master data governance.
Serve as the senior functional expert for Finished Good Specification management and item setup within the Lifecycle Management Process.
Lead master data process improvements with data owners to promote consistency, standardization, and data integrity.
Partner with the Global Master Data organization on strategies, policies, controls, and best practices.
Ensure compliance with quality and regulatory requirements and internal governance policies throughout the product lifecycle and across master data domains.
Own and drive data quality, including accuracy, completeness, and consistency; capture, analyze, and share weekly and monthly KPI insights.
Lead functional leaders, IT experts, and process teams in system-error analysis, integration troubleshooting, defective-entry elimination, and implementation of end-to-end process improvements.
Drive mass data updates and cleansing activities in ERP systems with IT and business partners.
Lead and coordinate high-quality testing support for system enhancements and integrations.
Research and resolve data aging, bottlenecks, and complex issues; prioritize resolution based on business impact.
Manage data-issue escalations, identify root causes, recommend corrective actions, and communicate outcomes.
Oversee and monitor data changes and maintenance through the internal ticketing system; manage and report on responsiveness targets and service expectations.
Provide ad hoc reporting and execute predefined reports for business users and leadership.
Communicate master data status, risks, priorities, and decisions clearly to stakeholders and maintain communication about product and customer data requirements.
Promote adoption of governance processes through periodic training and workshops, and recommend industry best practices.
Update senior leaders on project status, KPIs, risks, and root-cause analysis.
Engage cross-functional teams to understand new business requirements and their impact on master data processes and governance.
Lead and coordinate regional Product Master Data initiatives, ensuring timely, effective, and high-quality execution.
Track item setup progress, identify priority items and risks, and coordinate with internal and cross-functional teams to expedite completion.
Develop and deliver training for internal stakeholders on master data governance rules, standards, and processes.
Lead master data improvement projects related to GS1 standards and customer-driven data needs.
Advance the Master Data function through strategy, prioritization, and guidance aligned with company objectives.
Mentor less experienced team members and provide subject matter expertise to develop team capabilities.