Senior Marketing Automation Manager

MicroStrategyTysons, VA
Onsite

About The Position

Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation, leading in enterprise analytics and AI software, and pioneering the BI and analytics space. The company is also leading a groundbreaking shift in digital assets, adopting bitcoin as its primary treasury reserve asset since 2020, building a fortress balance sheet and solidifying its position as a forward-thinking, innovative force. Strategy values curiosity, innovation, and excellence, with corporate values of bold, agile, engaged, impactful, and united. The Senior Marketing Automation Manager will support the systems, processes, and emails for global digital marketing and demand generation programs. This role involves implementing, tracking, analyzing, and optimizing email marketing campaigns using Marketo, and managing the integration, customization, and new process buildout of the existing MARTECH stack including Marketo, Marketo Measure, Salesforce, Zoom, Content Stack, 6Sense, Litmus, and other proprietary marketing platforms. The manager will regularly meet with business partners in Information Systems and CRM teams to define and deliver scalable solutions, documentation, and training. The position requires leading projects and collaborating with stakeholders to create and execute end-to-end email marketing and operations projects.

Requirements

  • Marketo Certified Expert (mandatory)
  • 5+ years of experience in administering marketing applications
  • 8+ years of professional experience in marketing operations, sales operations, or IT
  • Well versed in data management best practices
  • Well versed in demand generation and marketing operations best practices
  • Bachelor’s degree
  • Microsoft Office skills, especially Word, PowerPoint, and Excel
  • Experience managing and reporting on digital marketing programs
  • Experience with CRM, specifically Salesforce.com
  • Strong written and verbal communication skills
  • HTML custom coding experience building email templates
  • Experience running multi-layer marketing programs
  • Flexible team worker
  • Positive, motivating attitude

Responsibilities

  • Manage the integration, customization, and new process buildout of our existing Marketing Platforms including Marketo Engage, Marketo Measure, Salesforce, Zoom, Adobe Experience Manager, 6Sense, Litmus, and other proprietary marketing platforms
  • Responsible for managing Strategy’s email marketing program
  • Manage Marketo Lead Scoring Model
  • Collaborate with marketing and sales teams across Strategy provide project roadmaps, strategies, and execution plans for systems development
  • Execute projects including documenting process flows and requirements, running project sprints, conducting user acceptance testing, and coordinating production release
  • Provide administration, integration, maintenance, and day to day technical support for Marketo Marketing Platform
  • Provide reporting and analysis that can be replicated by marketing specialists to provide insight and analysis to campaign teams
  • Perform regular cleansing and hygiene activities on the database to eliminate duplicate and erroneous records
  • Ability to build, design, manage Marketo landing pages
  • Ability to set up, analyze and adjust email plans using A/B testing
  • Continually learning, researching, recommending, and implementing email and marketing automation best practices
  • Manage the Marketo database (segmentation, list acquisitions, bulkloads)
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