Senior Market Research Manager, Public Affairs

IpsosCanada,
CA$73,000 - CA$75,000Hybrid

About The Position

This role is at the intersection of Public Affairs and Corporate Reputation research, helping our clients to better understand citizen and consumer expectations, so that they can help to address the challenges that society is facing. You will conduct both Canadian and international research, across a variety of clients in public, private and not-for-profit sectors.

Requirements

  • 3-5 years of research experience demonstrating strong familiarity with the executional elements of quantitative research such as research/sample design, questionnaire design, project management, quantitative analysis, and report writing.
  • Creative problem-solving and project-management skills
  • Strong competency in Microsoft Office (Excel, Word and PowerPoint).
  • Strong Oral/Written Communication Skills, including qualitative analysis, storytelling and presenting
  • Proven experience managing multiple projects, ability to diplomatically respond to conflicting client needs and timeline demands
  • Proactive detail orientation
  • Strong team player who can also work independently with personal accountability, and who is a self-starter with an entrepreneurial spirit.
  • Strong client service orientation

Nice To Haves

  • 4-year bachelor’s degree or greater with a focus on research is preferred
  • Competency in SPSS is a bonus
  • Bilingual French/English an asset

Responsibilities

  • Develops and delivers high quality proposals, research and insights to leading Canadian clients across a variety of sectors
  • Collaborating with client-service colleagues and operations teams within Ipsos on client research needs
  • Manage multiple research projects at different phases from proposal to insights delivery. Responsible for the client service aspect of the project, coordinating with your fellow researchers to ensure that the clients’ needs are met.
  • With manager support, work to develop existing clients and new business streams.
  • Once established at Ipsos, may act as manager to one or more Account Managers/Research Analysts. Includes overseeing training schedule, day-to-day guidance and supervision, and providing feedback (both ongoing and during annual review and goal setting).

Benefits

  • Career Development
  • an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits)
  • a flexible workplace policy
  • a strong collaborative culture
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