Senior Market/Account Manager, Hotels

Priceline • Nevada - Remote, NV

2d • $85,000 - $105,000 • Hybrid

About The Position

As a Senior Market/Account Manager, hotels, your key objective is to maintain and grow Priceline’s network of hotel partnerships and accommodation supply inventory through building, establishing and strengthening account relationships. As an experienced individual contributor, a Senior Market/Account Manager, hotels must demonstrate proven leadership skills and success in sales, while identifying new revenue generating opportunities and spearheading strategic initiatives. The Senior Market/Account Manager, hotels uses their knowledge of the travel industry, and their experience in sales negotiation, revenue management and data analysis, to increase revenue by optimizing Priceline’s hotel partnerships. Additionally, you will identify trends, optimize pricing, ensure content competitiveness, and use data to secure business wins that satisfy consumer demand and maximize hotel bookings on Priceline.com and Agoda.com websites.

Requirements

• Bachelor’s degree or master’s degree or equivalent experience, in any relevant field
• 5+ years professional sales experience; minimum 1 year in travel industry required
• Demonstrated success acquiring & building long term customer relationships
• Proficiency in handling high-level stakeholders and specialized enterprise accounts
• Strong sales negotiation skills and ability to creatively “think on the fly” when negotiating with hotel partners
• Excellent interpersonal skills and ability to influence external and internal stakeholders
• Hungry, determined, motivated, solution-oriented, and results-focused
• Strong critical thinking, data analysis and data visualization skills
• Possesses self-awareness, a sense of curiosity and a growth mindset
• Comfortable in two-way feedback culture and challenging the status quo
• A great teammate with demonstrated leadership skills, a professional “get it done” attitude, and strong work ethic
• Ability to multitask effectively, change gears quickly, and thrive in a dynamic, fast-paced environment
• Flexibility to travel up to 30% for partner/market visits and team meetings
• Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust.
• Unquestionable integrity and ethics is essential.

Responsibilities

• Handle a portfolio of high-value and strategic accounts; build strong hotel supplier relationships and effectively communicate Priceline and Agoda’s value proposition to grow bookings, room nights and revenue in assigned portfolio
• Evaluate market trends, partner performance, and competitor landscape to ensure the competitiveness of Priceline and Agoda’s products
• Analyze data to identify business growth opportunities; initiate and drive sound recommendations to optimize hotel partnerships within assigned portfolio
• Lead projects and strategic growth initiatives to positively impact the overall performance of Priceline and Agoda
• Conduct ongoing reviews of production with hotel accounts and present strategic recommendations to optimize Priceline and Agoda accommodation availability, content competitiveness and hotel performance, using a consultative approach
• Prioritize, plan and implement effectively to meet/exceed defined targets and goals
• Identify, prioritize, negotiate, contract and onboard non-participating hotels, ensuring favorable terms and conditions
• Research and troubleshoot pricing and availability competitiveness issues preventing hotels from optimizing booking performance
• Educate and train hotel partners on Priceline and Agoda systems, tools, programs and reporting
• Build effective internal partnerships by collaborating across business units to implement growth initiatives and drive market strategy
• Prepare presentations and materials to present at both external and internal meetings
• Provide regular feedback to internal stakeholders in developing effective and scalable solutions to improve reporting, processes and operational efficiencies
• Represent Priceline in the local market, participate in industry organizations and events, and build Priceline’s presence by developing relationships with key decision makers at hotels, technology partners and other relevant partners

Benefits

• Health & wellness coverage including medical, dental, vision, and mental health resources
• Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days
• Work/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location)
• Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts
• Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits
• Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits
• A people-first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards that help you connect, grow, and celebrate together

What This Job Offers

• Job Type: Full-time
• Career Level: Senior