Senior Manufacturing Manager

MOO • East Providence, RI

54d • Onsite

About The Position

Our Manufacturing team is at the heart of our operations, creating best-in-class products for our customers. Our facility keeps things moving across three shifts, 24 hours a day, five days a week. Throughout it all, the team shares a commitment to safety, quality and efficiency—working brilliantly together and collaborating across MOO to turn new ideas into products our customers love.
This is a pivotal leadership role designed to steer our entire production operation. Your expertise will be crucial in ensuring we not only meet but exceed our manufacturing targets for safety, quality, cost, and delivery. We are hiring this position to strengthen our leadership as we scale our operations, launch new products, and implement cutting-edge processes to maintain our competitive edge.

Requirements

• Experienced, process and data-driven manufacturing leader who excels at motivating teams and solving complex problems.
• Natural collaborator, comfortable working with engineering, supply chain, and quality departments to drive continuous improvement.
• Thrive in a fast-paced, scaling environment and are passionate about building a culture of operational excellence.
• Practical and analytical problem-solver who can get to the root of complex manufacturing challenges.
• Proven LEAN experience and a continuous-improvement mindset, with a track record of improving processes, reducing waste and strengthening KPIs.
• Comfortable solving problems in high-mix, high-volume production environments.
• Make clear, timely decisions using data, operational insight and sound judgement.
• Confident balancing Safety, Quality, Delivery, Cost and Morale when making decisions.
• Can adapt your approach as priorities change, staying calm and effective in a fast-moving environment.
• Experience managing online print, finishing workflows or similar manufacturing operations.
• Plan and prioritise effectively, balancing immediate operational needs with longer-term goals.
• Build clear, consistent and scalable processes that help teams deliver great work efficiently.
• Leadership experience and a genuine passion for helping others succeed.
• Thoughtful coach and mentor who provides clear, constructive feedback and meaningful recognition.
• Support leaders and team members in building their confidence, capability and performance.
• Set a clear direction for your team and help people understand how their work contributes to wider Manufacturing and MOO goals.
• Turn strategic goals into practical plans, measurable outcomes and clear expectations.
• Proven track record of improving operational performance and delivering against KPIs.
• Create clarity, trust people to deliver and give them the ownership they need to do their best work.
• Know when to offer support and when to step back—leading without micromanaging.
• Communicate clearly and confidently at every level, creating an environment where people feel comfortable contributing ideas and challenging how things are done.
• Set clear expectations and hold meaningful conversations about performance, growth and development.
• Help people understand their strengths, identify development opportunities and build practical plans for career progression.
• Balance care and support with clear accountability, helping individuals and teams perform at their best.
• Understand how team structures, responsibilities and ways of working need to evolve as the business grows.
• Experienced in building capability, planning resources and supporting teams through change.
• Collaborate effectively with Supply Chain, Engineering and global partners to create joined-up solutions and stronger organisational performance.

Nice To Haves

• Lean Certification
• Degree in Engineering, Operations, or Business.
• Experience working with OEMs and external suppliers.

Responsibilities

• Lead, coach and support Supervisors and Team Leads across three shifts, helping every team perform at its best.
• Take a data and process-led approach to delivering our Safety, Quality, Delivery, Cost and Morale goals.
• Stay flexible and respond quickly to changing priorities, making smart day-to-day decisions that keep performance on track.
• Create short-and medium-term plans that support Manufacturing’s long-term goals.
• Build an engaged and motivated workforce through regular coaching, meaningful recognition and professional development.
• Work closely with Operations, Customer Service and Product teams to solve challenges and deliver better results.
• Embed a culture of continuous improvement—strengthening performance, reducing waste and making our ways of working simpler and more consistent.
• Lead standardization projects that improve efficiency and create lasting change.
• Manage staffing, resources and labor budgets effectively, balancing operational needs with cost efficiency.
• Champion a safety-first culture and help create an environment where everyone can do their best work safely.
• Lead the smooth introduction of new products, processes and equipment into Manufacturing.

Benefits

• 34 days of combined vacation and holidays
• comprehensive medical, dental, and vision coverage
• life and AD&D insurance
• 401(k) with company match and no vesting schedule
• dog-friendly and casual office environment
• free lunches every other week

What This Job Offers

• Job Type: Full-time
• Career Level: Manager