Senior Manager

Konrad•New York, NY

14h•$165,000 - $185,000•Hybrid

About The Position

As a Senior Manager on Konrad’s Strategy team, you will lead large-scale, cross-functional programs for global organizations undergoing digital transformation and innovation for the AI era. You will collaborate across Strategy, Design, and Technology teams to solve complex business problems and direct the creation of smart, intuitive, human-centered experiences. You will serve as a trusted advisor to C-suite and executive client leaders, with responsibility for delivering transformative business impact. You will define how emerging technologies such as AI can be used to create best-in-class digital products, shape long-term client strategy, oversee executive-level engagements, and ensure end-to-end program delivery. In partnership with Konrad’s executive leadership, you will own program growth, client satisfaction, and practice development. You will translate market shifts into strategic direction, expand global client relationships, and mentor managers and consultants. The role follows a hybrid model with four or more days per week in the office and may require global travel for client work.

Requirements

Bachelor’s degree in any discipline or equivalent professional experience.
Minimum 6–7+ years of relevant professional experience.
History as an Engagement Lead managing large-scale, multi-workstream digital programs and client relationships from inception to completion.
Demonstrated success in business development, relationship expansion, and leading strategic client pursuits.
Excellent organizational, written, and verbal communication skills, and executive presence to advise C-suite and senior client leaders.
Strong problem-solving ability, business acumen, and experience overseeing multiple complex programs and cross-functional teams simultaneously.
Experience and comfort with presenting, executive workshop facilitation, and public speaking.
Experience mentoring, guiding, and developing junior team members.
Willingness to travel globally for client work as required.
Genuine enthusiasm for in-person work and collaboration; the role requires four or more days per week in the office.

Nice To Haves

Passion for and understanding of great user experiences, product innovation, and the evolving AI technology landscape.

Responsibilities

Serve as Engagement Lead on strategic digital transformation programs and client partnerships, including AI and product strategy work.
Manage program governance, including budget, scope, timelines, organization, resourcing, implementation, and risk management for enterprise initiatives.
Direct cross-functional teams of consultants, designers, and engineers, aligning business objectives with user experiences.
Serve as a primary contact and strategic advisor to executive client stakeholders, managing expectations and building long-term relationships.
Drive business development, shape new engagements, lead pursuits, and grow business with existing clients.
Direct the creation of AI-forward digital solutions, target-state operating models, and strategic visions for AI-enabled products and customer experiences.
Lead executive stakeholder sessions, design thinking workshops, technology architecture sessions, and strategic planning activities.
Oversee presentations, business cases, RFP responses, and thought leadership collateral for executive audiences.
Use AI and digital expertise to strengthen client deliverables and mentor junior members of the global team.