Government and Infrastructure - People Consulting - Senior Manager

EY • Washington, DC

5d • $145,800 - $378,400 • Hybrid

About The Position

EY’s Government & Public Sector People Consulting team advises Federal, State, Local, and Education clients on people-related challenges and business performance. The Senior Manager will lead work that supports government departments and agencies in improving and sustaining performance in a changing environment. The role works across capabilities, service offerings, and agencies, often alongside leaders of major organizations.

The position focuses on designing and implementing HR operating models and organizational structures, improving HR process efficiency, managing people risks, supporting organizational change, and advising on major transformations. The role also involves leading client engagements and teams, managing engagement financial, risk, and quality aspects, developing client relationships and new business, contributing to bids and proposals, and mentoring and developing staff. The main capabilities are organizational change management, organizational design, HR operating and delivery models, and HR process efficiency.

Work may take place at client, EY, and/or contractor sites. EY aims to assign professionals to projects within a commutable distance of their work location office, although additional travel may be required based on client and project needs. Candidates should expect to travel on average 25% to 30% or more in a hybrid environment.

Requirements

• Relevant professional services experience, such as work at a Big Four firm, global management consultancy, or niche consultancy, or an in-house role involving exposure to large-scale projects.
• A bachelor's degree and approximately ten years of relevant work experience, or a master's degree with an emphasis on organizational change, management, human capital/HR management, or a related field.
• At least ten years of prior experience in change management, organizational design, HR operating and delivery models, HR process efficiency and policy, preparing complex written or verbal materials, presenting complex issues to executives, leading multiple teams, and providing formal feedback.
• Knowledge and experience in project/program management, organizational transformation, stakeholder and customer engagement support, and performance measurement/performance management.
• A record of success in the current job and experience in one or more of the listed People Consulting capabilities.
• Ability to obtain and maintain a secret clearance or higher.
• Demonstrated ability to develop long-term client relationships and a portfolio of new business.
• Demonstrated ability to mentor and develop staff.
• Strong analytical and problem-solving skills.
• Willingness to travel on average 25% to 30% or more, based on client and project needs.
• Ability to work at client, EY, and/or contractor sites as required.

Nice To Haves

• Certifications in change management and human capital.
• Experience leading proposals and delivering against project plans on large, complex engagements.
• Experience with federal or state agencies in people-focused areas, including change management.

Responsibilities

• Lead engagements focused on People Consulting capabilities, including organizational change management, organizational design, HR operating and delivery models, and HR process efficiency.
• Manage the financial, risk, and quality aspects of client engagements.
• Communicate issues, status, and thought leadership to partners and clients.
• Build relationships with external clients and internal peers to generate new business opportunities.
• Provide subject-matter insight to bids, proposals, and service delivery execution.
• Build, manage, and motivate high-performing teams, including supporting recruitment, retention, training, and competency development initiatives.
• Develop staff through supervision, coaching, mentoring, and performance assessment.
• Communicate workplace policies, procedures, and practices to staff at all levels.
• Support the design and implementation of HR operating models and organizational structures.
• Improve HR process efficiency, manage people risks, and support organizational change and transformation efforts.

Benefits

• Medical coverage
• Dental coverage
• Pension plans
• 401(k) plans
• Flexible vacation policy
• Paid holidays
• Winter and summer breaks
• Personal and family care time off
• Other leaves of absence to support physical, financial, and emotional well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Senior