Government and Infrastructure - People Consulting - Manager

EY•New Orleans, LA

8d•$125,900 - $262,600

About The Position

The Government & Infrastructure practice of Ernst & Young LLP provides consulting and audit services to federal, state, local, and education clients. The practice helps public-sector organizations implement ideas, achieve mission outcomes, and sustain performance improvement amid a changing workforce and business landscape. The role works across capabilities, service offerings, and agencies on multidisciplinary teams, often with leaders of major organizations. As a Manager on the People Consulting team, you will focus on HR and business performance, supporting the design and implementation of HR operating models and organizational structures, improving HR process efficiency, managing people risks, supporting organizational transitions, and advising on challenges associated with major transformations. The role includes designing change-management strategies and delivering practical solutions across organizational change management, organizational design, HR operating and delivery models, and HR process efficiency. The position involves leading client engagements and teams, managing engagement finances, risks, and quality, communicating with clients and partners, developing client relationships and business opportunities, contributing subject-matter expertise to bids and proposals, and coaching and developing staff. Travel of 20–30% or more may be required. Work may take place at client, EY, or contractor sites, generally within a commutable distance of the employee’s work-location office, although travel beyond that area may be needed based on client and project requirements. Candidates must be able to obtain and maintain a secret clearance or higher. The listed base salary ranges vary by office location: $151,200–$252,100 in New York City, Boston, Washington, DC metro areas, Washington State, and Southern California; $157,600–$262,600 in Bay Area California offices; and $125,900–$231,100 in other U.S. locations, including Sacramento. Individual compensation depends on factors including education, experience, knowledge, skills, and geography. EY describes a comprehensive compensation and benefits package, including medical and dental coverage, pension and 401(k) plans, flexible vacation, paid holidays, winter/summer breaks, personal/family care time, and other leave options.

Requirements

Relevant professional-services experience, such as work at a Big Four firm, global management consultancy, or niche consultancy, or in-house experience with exposure to large-scale projects.
A bachelor’s degree and approximately ten years of relevant work experience, or a master’s degree emphasizing organizational change, management, human capital/HR management, or a related field.
At least ten years of prior experience in change management, organizational design, HR operating and delivery models, HR process efficiency and policy, preparing complex written or verbal materials, presenting complex issues to executives, leading multiple teams, and providing formal feedback.
Knowledge and experience in project/program management, organizational transformation, stakeholder and customer engagement support, and performance measurement/performance management.
A record of success in the current role and experience in one or more of the stated People Consulting capabilities.
Ability to obtain and maintain a secret clearance or higher.
Demonstrated ability to develop long-term client relationships and a portfolio of new business.
Demonstrated ability to mentor and develop staff.
Strong analytical and problem-solving skills.
Willingness to travel 20–30% or more.
Ability to work at client, EY, and/or contractor sites as required by project needs.

Nice To Haves

Certifications in change management and human capital.
Experience leading proposals and delivering project plans on large, complex engagements.
Experience with federal or state agencies in people-focused areas, including change management, often gained in consulting, a blue-chip company, or the government and infrastructure sector.

Responsibilities

Lead engagements focused on People Advisory Services capabilities, including organizational change management, organizational design, HR operating and delivery models, and HR process efficiency.
Manage the financial, risk, and quality aspects of client engagements.
Communicate issues, engagement status, and thought leadership to partners and clients.
Build relationships with external clients and internal peers to generate new business opportunities.
Provide subject-matter insight into EY service offerings for bids, proposals, and service-delivery execution.
Build, manage, and motivate high-performing teams, including supporting recruitment, retention, training, and competency development initiatives.
Supervise, coach, mentor, and assess the performance of staff at all levels.
Communicate workplace policies, procedures, and practices to staff.
Support the design and implementation of HR operating models and organizational structures.
Improve HR process efficiency and manage people risks.
Support change efforts that help organizations transition to future states and advise on challenges associated with major transformations.
Design change-management strategies and approaches and deliver practical solutions to client challenges.
Develop long-term client relationships and a portfolio of new business.
Travel as required, typically 20–30% or more, and work at client, EY, or contractor sites as project needs dictate.