Senior Manager

LEGO•Boston, MA

13h•Hybrid

About The Position

Ready to build technology services that keep LEGO® workplaces connected, equipped and ready to play? This Senior Manager role guides colleagues in Boston, MA within Hubs, Offices and Sites Onsite Technology! Join the LEGO® Digital team and have a blast bringing new technology to life! The new Competency Leader (CL) assumes people leadership responsibilities for local team members of the Delivery & Onsite Technology organization, including coaching, driving personal development, and staffing. The CL sets goals and objectives for team members for the achievement of their own development plans. Driving impact through own functional expertise and passion for the proficiency area. Enables the employees to grow through self-discovery and mentoring. Leads professional capabilities in the proficiency area by defining and mastering professional standards and work methodologies and training proficiency resources. This is a dual role containing leadership and active team membership, the ideal candidate is a digital professional with experience in leading people. But also, willingness to invest some of their time in participating in the team’s daily operations. This role requires broad IT Infrastructure knowledge with sufficient knowledge to spare and challenge team on solutions and problems. Strong influence on technology, architecture and engineering/functional practices as well as supporting own team. Proven stakeholders & project management experience, building bridges between local stakeholders and the digital organization including service product owners in own organization. A cultural role model and enabler of others and in shaping the LEGO® culture within the team and own organization and proactively works towards collaborative culture. Proactively works with peers to ensure we have global alignment, knowledge sharing and that we succeed as one global team. Drives all people related processes, capacity planning, recruitment and onboarding, continuous development and well-being dialogues with employees in own area. For projects in your location or region you will also work as an extension to our Technical Program Management team, to help drive/deliver local/regional projects. And be part of a global leadership teams working together to ensure our organization is healthy in terms of capacity, capabilities, motivation, satisfaction and professionalism for us to succeed together and meet our goals and reach our vision. We, as the Hubs, Offices and Sites Onsite Technology, take great pride in: Deliver IT services where physical presence is required on behalf of product teams, primarily within the IT Infrastructure area (Client, Network, Video Conference etc.) Installation, deployment and daily operation of IT Infrastructure solution for new location, relocations and life cycling of hardware devices. Offering partnership to Digital Product Teams. The team is based in our brand-new office in Boston, MA. The work environment is exciting, inspiring, flexible, - and we like to have fun along the way!

Requirements

Strong leadership capabilities including coaching, feedback, employee development, talent growth and building high-performance teams.
Experience with staffing, competency planning, onboarding, recruitment processes, and team capability development.
Strong stakeholder, communication and interpersonal skills with the ability to influence and build trust across different organizational levels.
Strong understanding of agile methodologies and modern digital delivery practices.
Ability to balance operational priorities with long-term people and competency development.
Some years working in a digital organization with leadership.
Strong technical and project management experience.
Self-steering, proactive, organized and can determine independently what needs to be done.
Positive mindset with a natural need to see solutions instead of problems and challenges status quo when needed – also when it includes taking the tough dialogues.

Nice To Haves

Relevant education within software engineering, computer science, IT, or a similar technical field is considered an advantage.

Responsibilities

Assume people leadership responsibilities for local team members of the Delivery & Onsite Technology organization, including coaching, driving personal development, and staffing.
Set goals and objectives for team members for the achievement of their own development plans.
Drive impact through own functional expertise and passion for the proficiency area.
Enable employees to grow through self-discovery and mentoring.
Lead professional capabilities in the proficiency area by defining and mastering professional standards and work methodologies and training proficiency resources.
Participate in the team’s daily operations.
Influence technology, architecture and engineering/functional practices as well as supporting own team.
Manage stakeholders and projects, building bridges between local stakeholders and the digital organization including service product owners.
Act as a cultural role model and enabler of others and in shaping the LEGO® culture within the team and own organization.
Proactively work towards a collaborative culture.
Work with peers to ensure global alignment, knowledge sharing and success as one global team.
Drive all people related processes, capacity planning, recruitment and onboarding, continuous development and well-being dialogues with employees.
Work as an extension to the Technical Program Management team to help drive/deliver local/regional projects.
Be part of global leadership teams working together to ensure the organization is healthy in terms of capacity, capabilities, motivation, satisfaction and professionalism.
Deliver IT services where physical presence is required on behalf of product teams, primarily within the IT Infrastructure area (Client, Network, Video Conference etc.).
Handle installation, deployment and daily operation of IT Infrastructure solution for new location, relocations and life cycling of hardware devices.
Offer partnership to Digital Product Teams.