Senior Manager, Workday Reporting & Analytics

Raymond James•Remote - Illinois, IL

7d•$100,000 - $140,000•Remote

About The Position

The Senior Manager, Workday Reporting & Analytics is responsible for leading the operational execution, governance, quality assurance, and continuous improvement of Workday reporting across Raymond James. This role serves as the primary owner for Workday reporting operations, including report nomenclature, metadata standards, report intake and prioritization, quality controls, administration, and ongoing maintenance of reporting content. This role manages a team of 2 to 3 individual contributors and ensures the team delivers accurate, consistent and well-governed reporting solutions that support HR leaders, business stakeholders, and enterprise workforce decision-making. The Senior Manager partners closely with HR COEs, Technology, HRIS, business leaders and People Analytics stakeholders to translate business needs into scalable reporting solutions, improve report usability and strengthen confidence in Workday data and reporting outputs. The role requires deep Workday reporting expertise, strong operational discipline, sound judgment, and the ability to simplify complex data and reporting concepts for a broad range of audiences. The Senior Manager will lead reporting governance, documentation, report lifecycle management, quality assurance, issue resolution, team development and stakeholder engagement across HR reporting operations.

Requirements

Advanced Workday reporting experience, including Workday Report Writer, Matrix Reports, Composite Reports, calculated fields, dashboards, discovery boards and scorecards
Strong understanding of Workday HCM data structures, business objects, security considerations and reporting dependencies
Experience with report governance, report lifecycle management, metadata management, naming standards and documentation
Proficiency with Excel and data validation techniques
Ability to review, validate and improve reports created by others for accuracy, usability and alignment to business purpose
Strong understanding of HR data, workforce analytics, Workday reporting and HR business processes
Ability to manage complexity, evaluate ambiguous information and define practical solutions
Strong planning, organizing and prioritization skills with the ability to manage multiple priorities in a fast-paced environment
Demonstrated ability to build effective teams, set clear expectations and hold team members accountable for delivery and quality
Strong communication skills with the ability to translate complex reporting and data concepts into clear, practical business language
Sound judgment and decision quality, including knowing when to resolve issues independently and when to escalate
Strong attention to detail and commitment to data accuracy, consistency and governance
Ability to optimize work processes and identify opportunities to improve efficiency, usability and stakeholder experience
Demonstrated customer-service orientation and ability to build trusted relationships with HR and business stakeholders
Ability to lead through change, support adoption of new reporting standards and reinforce consistent reporting practices across HR
Bachelor’s degree required, preferably in Business Administration, Computer and Information Science, Accounting, Human Resources, Analytics, Data Science or a related field
Significant hands-on experience with Workday reporting required

Nice To Haves

Experience with Workday Prism, data models or related analytics tools preferred
Experience with data visualization tools such as Tableau, Qlik, ThoughtSpot or similar platforms preferred
10 to 15 years of general experience in data, analytics, reporting, HR systems, business intelligence or related disciplines preferred
3 to 6 years of managerial experience preferred, including experience leading direct reports or cross-functional reporting resources
Experience leading reporting governance, report operations, data quality or analytics administration within HR or a similarly complex function preferred

Responsibilities

Own the day-to-day operations of Workday reporting, including report intake, prioritization, assignment, quality review, administration, case management and ongoing maintenance
Lead and manage a team of 2 to 3 individual contributors responsible for Workday reporting, analytics support, report administration and content governance
Establish and maintain Workday report nomenclature, metadata standards, naming conventions, report descriptions, ownership documentation and lifecycle controls
Govern and administer reporting content within the People Analytics Marketplace/Hub, ensuring content is accurate, current, well-organized and easy for stakeholders to understand
Build, test, maintain and optimize advanced Workday reports, including Matrix Reports, Composite Reports, calculated fields, dashboards, discovery boards and scorecards
Lead quality assurance activities for new and existing Workday reporting solutions, including validation, peer review, user acceptance support and production monitoring
Develop and maintain documentation, data dictionaries, report inventories, user guidance and governance materials to support consistent reporting practices
Partner with HR, HR Technology, HRIS, Payroll, Finance, Compensation, Talent, HR Business Partners and business stakeholders to understand reporting needs and translate requirements into scalable reporting solutions
Elicit complex business requirements using interviews, document analysis, workshops and workflow analysis to define reporting needs, intended users and business outcomes
Set and lead execution of the Workday reporting plan, including strategies and templates to present HR data in a meaningful, consistent and actionable way
Ensure Workday reporting aligns with HR data governance, privacy, compliance and security expectations, including appropriate access, usage and handling of sensitive employee data
Troubleshoot reporting, data and system issues, taking ownership through resolution and engaging cross-functional partners as needed
Identify opportunities to optimize reporting processes, reduce duplication, improve report usability and strengthen trust in HR data
Provide coaching, feedback and development support to team members, including prioritization guidance, performance management and capability building
Communicate reporting insights, risks, operational updates and recommendations clearly to HR leaders and business stakeholders
Support ongoing and ad hoc HR reporting requests in a high-volume, fast-paced environment while balancing operational needs, governance standards and stakeholder expectations
Promote reporting best practices and provide informal training or coaching to stakeholders and team members on Workday reporting, data interpretation and reporting standards