Senior Manager, Wholesale Operations & Partner Success

Huckberry•Austin, TX

3h•Hybrid

About The Position

Huckberry is looking for a seasoned leader and strategic operator to help scale our wholesale business. As the Senior Manager of Wholesale Operations & Partner Success, you’ll be the bridge between our internal teams and our national retail partners. You are more than a manager; you are a brand steward—someone who combines operational rigor with a deep commitment to ensuring our partners succeed and our brand is represented with intention at every touchpoint. The ideal candidate is a high-level problem solver who thrives at the intersection of logistics and relationship-building. You’ll lead the charge in translating high-level strategy into flawless execution, ensuring that as we grow, we remain a trusted, reliable partner. In this position, you will report to the VP of Wholesale. Preference for Austin-based, but open to remote candidates who are able to frequently travel to Austin HQ.

Requirements

A Seasoned Operator: 7–10 years of experience leading wholesale ops, account management, merchandising, or cross-functional teams in the apparel, footwear, outdoor, or lifestyle space
Battle-Tested in GTM: You’ve successfully navigated the complex rhythm of national retail partners and high-stakes seasonal calendars
Technically Fluent: You know the "nuts and bolts" of wholesale—from forecasting and planning to inventory flow and retail execution
A Bridge-Builder: You possess exceptional relationship skills and a knack for influencing both internal teams and external partners to get the job done
Brand-First Mindset: You’re a solution-driven leader who treats the Huckberry brand with the care and intention it deserves
Road-Ready: A willingness to travel (30–40%) to be on the ground with partners and show up where the action is
Peak-Season Grit: You thrive in fast-paced environments and are ready to dig in during critical seasonal windows

Responsibilities

Drive Operational Excellence: Lead the charge on flawless execution for national accounts, ensuring every launch and seasonal transition is handled with precision and grit
Be the Cross-Functional Glue: Partner across Sales, Marketing, Product, and Ops to align timelines and ensure every internal team is rowing in the same direction for our partners
Steward Partner Success: Cultivate deep, trusted relationships with national retailers, serving as their primary advocate and strategic advisor to help them win with Huckberry
Protect the Brand in the Wild: Ensure our brand story is told correctly at every touchpoint by guiding partners on merchandising, storytelling, and in-store presentation
Build the Blueprint for Scale: Establish and refine the workflows, tools, and best practices that allow our wholesale organization to grow without losing its soul
Translate Field Intelligence: Be the "eyes and ears" in the market, turning partner feedback and sell-through data into actionable recommendations for our Product and Merch teams
Own the GTM Toolkit: Manage the heavy lifting of GTM readiness—from coordinating samples and selling tools to ensuring total data integrity in our ERP/OMS systems
Anticipate & Solve: Stay three steps ahead of operational risks, implementing proactive solutions before they can impact our partners or our bottom line