Senior Manager, Warehouse Operations Augusta
About The Position
The Senior Manager, Warehouse Operations is responsible for leading all warehouse operations at the assigned facility, including receiving, inventory control, storage, replenishment, production support, order picking, packing, quality and fulfillment. This position translates organizational goals into daily operating plans and ensures the warehouse consistently achieves safety, quality, service, productivity, labor, cost, and inventory objectives. Working closely with warehouse supervisors, team leads, and warehouse team members, the Senior Manager provides hands-on leadership, manages staffing and capacity, monitors performance, resolves operational issues, and drives sustainable process improvements. This position partners with Sales, Supply Chain, Procurement, Customer Success, Finance, Human Resources, Information Technology, and Quality to align warehouse capabilities with business and customer needs.
Requirements
- Bachelor’s degree in Operations, Supply Chain Management, Logistics, Business Administration, or a related field preferred; equivalent relevant experience may be considered
- 5+ years of progressive warehouse
Responsibilities
- Lead daily warehouse operations, including receiving, storage, replenishment, production support, picking, packing, and order fulfillment, while maintaining high standards for safety, quality, accuracy, and service.
- Develop and manage daily and weekly operating plans based on order volume, inventory priorities, staffing, capacity, and customer requirements, adjusting resources and workloads as business needs change
- Lead and develop warehouse supervisors and team leads by setting clear expectations, managing performance, providing coaching, and maintaining appropriate staffing and leadership coverage.
- Monitor key performance indicators including safety, productivity, order accuracy, inventory accuracy, labor, quality, and service, using performance data to identify issues and drive improvement.
- Oversee inventory control, warehouse space, equipment, and resources, ensuring accurate receiving, product rotation, cycle counts, reconciliation, and timely resolution of inventory discrepancies.
- Identify and resolve operational, quality, workflow, and service issues through root-cause analysis and corrective action, while leading continuous improvement initiatives and supporting new systems, equipment, automation, technology, and processes.
- Partner with cross-functional teams to align staffing, inventory availability, order priorities, production needs, and customer expectations, while preparing for peak periods, staffing shortages, equipment downtime, and other operational disruption
Benefits
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Short and long term disability benefits, life insurance and other supplemental benefit offerings
- Flexible Spending Accounts
- Paid time off, sick time and paid holiday
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What This Job Offers
Job Type
Full-time
Career Level
Manager
