Senior Manager, Visa Direct Account Executive

Visa•San Francisco, CA

5d•$169,100 - $270,800•Hybrid

About The Position

Visa Direct offers a range of services designed to streamline and enhance the process of transferring funds for individuals, businesses, and financial institutions. As a Senior Manager, Account Executive, you will support the management and growth of assigned Visa Direct enterprise client relationships. This role partners closely with Directors and broader account teams to drive revenue growth, deepen client engagement, and execute account strategies across Visa Direct offerings. The Senior Manager will work cross‑functionally to deliver client solutions, identify expansion opportunities, and contribute to improved money movement outcomes for assigned clients.

Requirements

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Nice To Haves

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
5–7+ years of relevant industry experience, ideally in transaction banking, payments, fintech, consulting, or account management
Solid understanding of cross‑border payments, FX, and B2B payment solutions
Experience managing complex client engagements and influencing stakeholders
Strong written and verbal communication skills
Ability to manage multiple priorities in a fast‑paced environment
Demonstrated success supporting sales growth or product commercialization
Strong analytical skills with the ability to translate data into insights
Self‑starter mindset with strong execution discipline
Collaborative team player with the ability to work across functions
Ability to influence without direct authority
Comfort explaining complex business and technical concepts clearly and concisely

Responsibilities

Manage day‑to‑day interactions with assigned enterprise clients and serve as a key point of contact for operational, commercial, and product-related discussions.
Build strong working relationships with client stakeholders and internal partners, escalating issues and opportunities as appropriate.
Support account growth by identifying expansion opportunities across Visa Direct products, including upsell and cross‑sell initiatives.
Contribute to annual account plans and support execution against financial and volume goals for assigned clients.
Support commercial discussions and contract negotiations in partnership with Directors, Legal, and Commercial teams.
Ensure client agreements align with Visa policies and client needs.
Help ensure high client satisfaction by coordinating issue resolution, managing service-related follow-ups, and supporting ongoing engagement activities.
Act as an advocate for the client internally to ensure timely and effective delivery.
Track account performance, analyze trends, and prepare client and internal reporting to inform strategy and next steps.
Use data and metrics to support decision-making and communicate progress.
Work closely with sales, product, operations, marketing, and regional teams to support client delivery and commercialization efforts.
Coordinate internal resources to meet client priorities and deadlines.
Support financial management elements of assigned accounts, including forecasting, opportunity tracking, and budget inputs.