Senior Manager, UX Product Design

Phaedon•Minneapolis, MN

2d•$100,000 - $160,000•Hybrid

About The Position

The Senior Manager, UX Product Design is a highly impactful and hands-on UX leader responsible for defining, executing, and advancing the overall user experience strategy across our core platform. As the first dedicated UX hire on Phaedon’s Tally product, this role will establish scalable design processes, influence product strategy, and help shape the future growth of product UX within the organization. This person plays a critical role in shaping the company’s product strategy and ensuring that UX is a key consideration in all business decisions. This role is based out of our office in the Designer’s Guild building in the heart of Minneapolis' North Loop neighborhood. We embrace a hybrid model with three in-office days per week to ensure a mix of collaboration and flexibility to support our employees' success.

Requirements

Bachelor’s degree AND 7 years of experience in UX design, with experience overseeing multiple initiatives and complex projects.
Demonstrated experience designing complex B2B SaaS or enterprise software products, including data-rich, multi-step workflows that support business operations, decision-making, and user productivity at scale.
Expertise in design tools such as Figma, with a deep understanding of design systems and best practices.
Competency in using Claude or other AI tools for UX and UI research and optimization
A portfolio that demonstrates strategic UX leadership, innovation, and the successful management of large-scale projects.
Demonstrated experience building or maturing UX practices within a scaling organization, including establishing processes, workflows, and design standards from the ground up.
Proven ability to influence product strategy and executive decision-making through user insights, research, and data-informed design recommendations.
Experience leading end-to-end UX initiatives across discovery, prototyping, testing, implementation, and iteration.
Experience partnering closely with Product Management and Engineering teams in agile product development environments.
Strong systems thinking and problem-solving skills with the ability to navigate ambiguity and drive alignment across teams.
Candidates must be legally authorized to work in the U.S. without sponsorship for employment visa status (e.g., H1B status, 0-1, TN, CPT, OPT, etc.).

Nice To Haves

Experience serving as the first UX hire or leading UX transformation efforts within a startup or high-growth technology company.
Experience working in marketing technology, customer engagement platforms or adjacent SaaS industries.
Experience working in highly collaborative, cross-functional environments with evolving priorities and rapid iteration cycles.
Experience integrating AI-assisted experiences, conversational interfaces, or intelligent workflow design into digital products.

Responsibilities

Define and communicate the product UX vision and strategy, ensuring alignment with the company’s business goals and overall product strategy.
Lead the product UX initiatives, set long-term goals, and provide direction and inspiration to ensure that all projects contribute to the broader company objectives.
Establish and maintain a user-centered culture within the organization, advocating UX principles at all levels of decision-making.
Build and operationalize a scalable UX design process tailored for a product and engineering organization new to UX practices, establishing repeatable workflows, feedback loops, and design standards fostering organizational maturity.
Develop and oversee the execution of a comprehensive UX roadmap that aligns with product development cycles and company milestones.
Collaborate with other department heads (e.g., product, engineering, marketing) to integrate UX into the overall business strategy.
Drive cross-functional initiatives that improve the overall user experience across all touchpoints, ensuring a cohesive and consistent experience.
Stay ahead of industry trends, emerging technologies, and best practices in UX, and ensure the team continually evolves and innovates.
Drive the exploration and implementation of new tools, methodologies, and processes that enhance the product UX design and research capabilities.
Lead retrospectives and post-project reviews to identify areas for improvement and implement lessons learned.
Serve as the primary advocate for product UX within the organization, effectively communicating the value of UX to senior leadership and stakeholders.
Present UX strategies, research findings, and project outcomes to executive leadership, providing insights that influence high-level decisions.
Work closely with product management, engineering, and other teams to ensure that UX initiatives are aligned with business priorities and timelines.
Identify opportunities for cost savings and efficiency improvements without compromising the quality of UX deliverables.
Secure necessary resources, including tools, software, and training, to support the product and development team’s ongoing development and success.