Senior Manager - UX Design

CVS HealthWork At Home-California, CA
$130,295 - $260,590

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Requirements

  • Has a strong portfolio of work that includes exceptionally crafted desktop, native app design and mobile best practices
  • Has a minimum of 5 years’ experience in Desktop, native app design, including IxD and visual design
  • Has proven experience in driving and delivering design from initial concepts to in-market experiences
  • Has 3 years of experience leading design collaboration sessions with a range of stakeholders
  • Has proven experience defining design direction, communicating rationale to a non-design audience, and successful advocacy for design decisions
  • Is fluent in Figma
  • Ability to mentor junior designers
  • Strong portfolio of work including examples of mobile web, desktop and app experiences
  • Strong understanding of design system and component-based design
  • Strong understanding of native mobile and responsive web platforms and designing UI solutions within them
  • Ability to conceptualize, design, and deliver experiences.
  • Ability to communicate user needs and demonstrate how proposed designs solve those to internal team and other stakeholders.
  • Ability to collaborate with designers, strategists, managers, and technologists
  • Ability to collaborate with product owners, scrum masters and engineering teams within an agile process
  • Ability to present to senior stakeholders and build support UX work initiatives (Ability to direct the work of others)
  • Knowledge of user-centered design philosophy and process
  • Hands on experience with wire framing and prototyping tools
  • Attention to detail and passion for excellence
  • Ability to work within design systems

Nice To Haves

  • The person occupying this role will work with a multidisciplinary design team to drive the digital experience for our consumers.
  • Candidates for this role demonstrate exceptional UX & UI design craft, Application and understanding of desktop & native platform best practices, creative problem-solving and curiosity, comfort navigating ambiguity, proactive collaboration, and good communication skills.
  • They should feel comfortable working independently and take initiative to plan their work against a defined goal.
  • The person occupying this role will work together with a wide range of disciplines and stakeholders
  • The person occupying this role will use a working knowledge of AI in the design thinking and design delivery process.
  • They should feel comfortable applying data-driven design principles to guide product decisions and influence analytics strategy.

Responsibilities

  • Collaborate with other Design, Product, and Development managers to ensure alignment across projects
  • Proactively work with reports to ensure high quality designs and stakeholder satisfaction
  • Collaborate with other Design Managers and Director on user experience strategy
  • Work with agile leadership to ensure Design team quality, efficiency and velocity meets team needs
  • Develop deep understanding of customer journeys, personas and segmentation within your portfolio of projects
  • Translate complex cognitive challenges across multiple projects into elegant user experiences delivered across multiple channels
  • Gain stakeholder support for designs by clearly communicating design vision and rationale
  • Conceptualize, design and define breakthrough user experiences, drawing inspiration from research, user goals, and the world around you

Benefits

  • medical
  • dental
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
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