Senior Manager, US Resilience

AmeriCares

22h•Remote

About The Position

The Senior Manager, US Resilience, leads the implementation and coordination of clinic-level resilience efforts within the long-term recovery geographies of Americares, beginning with Los Angeles (CA), Texas, and North Carolina as initial Phase 1 sites, with potential expansion based on funding, learning, and organizational priorities. This role is responsible for translating Americares’ resilience strategy into coordinated, high-impact implementation across free and charitable clinics and community health centers through the Resilient Clinic Collaborative, Americares’ evolving model for embedding preparedness and recovery capabilities into clinic operations. The Senior Manager oversees multi-year resilience workstreams within recovery contexts, ensuring alignment with broader long-term recovery and resilience goals while strengthening clinic capacity over time. This role exercises day-to-day decision-making authority over clinic-level implementation approaches, timelines, and adaptations in collaboration with internal teams and external partners. This position is ideal for an experienced, systems-oriented implementer who can manage people and partnerships, navigate dynamic recovery environments, and drive accountable execution while centering equity, learning, and mission impact.

Requirements

6-8 years of experience in public health, emergency management, climate resilience, mental health and psychosocial support, community health, or related fields.
Demonstrated ability to lead and oversee complex, multi-year, multi-site initiatives, in a health care setting, from planning through implementation, adaptation, and learning within dynamic long-term recovery environments.
Ability to translate organizational resilience strategy into coordinated, clinic-level implementation plans with clear goals, timelines, roles, and success metrics.
Strong ability to manage integrated project plans across multiple geographies, tracking milestones, dependencies, risks, staffing, and partner progress.
Proven skill in identifying emerging challenges early, exercising sound judgment, and adapting approaches in response to changing conditions, funding realities, or partner capacity.
Ability to maintain a strong focus on outcomes, accountability, and delivery across diverse workstreams and partners.
Strong understanding of program learning and performance monitoring, with the ability to use data, assessments, and qualitative insights to inform decision-making and demonstrate impact.
Ability to partner with MERL teams to support measurable improvements in preparedness, resilience, staff wellbeing, and continuity planning.
Exceptional written communication skills, including the ability to produce clear, high-quality materials such as reports, case studies, strategy briefs, and funder-facing deliverables, with the ability to communicate complex, multi-site work clearly to leadership, partners, and external stakeholders.
Strong ability to collaborate effectively with diverse internal teams (e.g., long-term recovery, preparedness, CDR, MHPSS, MERL) to align clinic-level work with broader organizational goals.
Proven experience managing and coordinating with external partners, including clinics, community organizations, technical advisors, and funders.
Willingness to travel up to 20% to long-term recovery geographies.
US work authorization is required for this role.
Ownership and results
Communication
Problem solving
Equity and inclusion
Teamwork and conflict resolution
Leadership
Prioritization
Management
Strategy and planning
Decision making

Nice To Haves

Professional Spanish proficiency
Experience working with free and charitable clinics or safety-net health systems

Responsibilities

Leads the implementation and coordination of clinic-level resilience efforts within long-term recovery geographies.
Translates Americares’ resilience strategy into coordinated, high-impact implementation across free and charitable clinics and community health centers.
Oversees multi-year resilience workstreams within recovery contexts, ensuring alignment with broader long-term recovery and resilience goals.
Strengthens clinic capacity over time.
Exercises day-to-day decision-making authority over clinic-level implementation approaches, timelines, and adaptations.
Manages people and partnerships.
Navigates dynamic recovery environments.
Drives accountable execution while centering equity, learning, and mission impact.
Fully manage clinic-focused resilience-related workstreams across assigned long-term recovery geographies.
Serve as a point of contact for clinic partners, coordinating technical assistance, peer learning, and capacity-building activities related to resilience integration.
Maintain integrated project plans across states, tracking milestones, risks, dependencies, staffing, and partner progress.
Identify cross-site patterns, risks, and opportunities, and propose adaptive strategies aligned with organizational goals.
Proactively escalate challenges and provide solution-oriented recommendations to leadership.
Represent resilience work in internal strategy discussions and external partner settings.
Ensure equity, inclusion, and community-informed practices are embedded across all resilience efforts.
Demonstrate measurable improvements in clinic preparedness, MHPSS integration, staff wellbeing, and continuity planning across multiple long-term recovery sites.
Lead systems-level learning across geographies, translating field insights into program improvements and organizational strategy.
Produce high-quality deliverables for leadership, funders, and partners, highlighting impact, lessons learned, and adaptation strategies.
Contribute to the design and launch of new resilience initiatives in emerging geographies.
Strengthen Americares’ resilience model by identifying scalable practices, gaps, and innovation opportunities.
Actively model and contribute to Americares values, work culture and mission.
Engage in and contribute to team spaces with openness, global competencies, and a growth mindset.
Own and oversee complex, multi-state clinic-focused resilience projects from planning through implementation and learning.
Translate high-level strategy into actionable plans with clear goals, timelines, roles, and outcomes.
Monitor progress, identify risks early, and adapt approaches as conditions or organizational priorities evolve.
Maintain focus on outcomes, accountability, and continuous improvement across all sites.
Model mission-driven leadership in team and partner settings.
Contribute to resilience strategy development at the project level.
Participate actively in cross-organizational planning and decision-making processes.
Produce high-quality written materials, including reports, case studies, strategy briefs, and facilitation tools.
Embed equity and inclusion into all aspects of resilience work.
Represent resilience perspectives in internal forums and working groups.
Other duties and responsibilities as assigned.