Senior Manager - US Marketing Systems, OTTAVA

Johnson & Johnson • Santa Clara, CA

1d • Hybrid

About The Position

Johnson & Johnson MedTech is recruiting for a Senior Marketing Manager, Ottava US Systems for the OTTAVA Surgical System, a soft‑tissue robotic surgery platform. This position is located in Santa Clara, CA or Cincinnati, OH. Remote work may be considered on a case-by-case basis within the US. The Senior Manager, Systems US Marketing is responsible for owning the strategy and executional enablement of US hospital Ottava program rollouts. This role serves as the voice of the US hospital customer with deep focus on administrators, robotic coordinators, and enterprise stakeholders and orchestrates a friction light, insight led journey from capital purchase through program launch, early utilization, and program stabilization. This leader deeply understands the unmet needs, decision dynamics, and operational realities of US hospitals and translates that expertise into insight led commercial narratives, peer to peer engagement strategies, and decision enablement tools. The role empowers Capital Sales with prescriptive guidance and scalable programs that accelerate Ottava adoption while enabling hospitals to successfully launch and grow robotic programs.

Requirements

• Bachelor’s degree required.
• Minimum of 8+ years of progressive business experience in roles demonstrating increasing responsibility (e.g., marketing, sales, strategy, product development).
• Prior marketing experience in the medical device industry required.
• Experience with healthcare / medical capital equipment marketing required.
• Demonstrated experience supporting hospital systems, enterprise customers, or complex healthcare organizations.
• Proven ability to define market landscapes, customer needs, and solution strategies and translate insights into actionable guidance for commercial and cross‑functional stakeholders.
• Exceptional analytical and quantitative skills with the ability to synthesize complex operational and market data into clear, actionable strategies.
• Demonstrated ability to influence cross‑functional teams and senior stakeholders without direct authority.
• Critical thinking and problem-solving expertise with a demonstrated ability to achieve business results by influencing cross-functional teams and stakeholders without direct authority.
• A high degree of intellectual curiosity and learning agility, enabling swift adaptation to evolving business landscapes and new challenges is required.
• Outstanding verbal and written communication skills, with a track record of clear, persuasive storytelling to diverse audiences.

Nice To Haves

• MBA or advanced degree strongly preferred.
• Experience selling a capital medical device to US hospitals preferred.
• Experience driving adoption, utilization, or scale‑up of complex medical technologies or capital programs preferred.
• Experience using Challenger methodology in marketing materials preferred.

Responsibilities

• Own the US hospital Ottava program rollout strategy, from capital purchase through launch, activation, and early utilization.
• Define best‑practice launch models that align hospital economics, operational readiness, and Ottava systems differentiated capabilities.
• Identify and address systemic barriers to successful program launch across administrators, robotic coordinators, OR leadership, and enterprise stakeholders.
• Serve as the subject‑matter expert on the unmet needs of US hospital executives, administrators and robotic coordinators.
• Identify emerging US trends in capital purchase behavior, robotic program structure, reimbursement considerations, and patient activation.
• Translate insights into Challenger‑based narratives that reframe how hospitals think about launching and scaling robotic surgery programs.
• Define the US peer‑to‑peer customer engagement strategy required to launch successful Ottava programs.
• Identify where administrator to executive to executive, administrator, coordinator to coordinator, and system‑level peer learning accelerates adoption.
• Inform educational forums, customer events, and launch programming with system‑level insight and purpose.
• Serve as the single point of contact for US Capital Sales for marketing needs.
• Partner closely with Capital Sales to understand field challenges related to hospital decision‑making and program launch.
• Own the creation of insight led tools, programs, and decision enablement resources that help Capital Sales drive Ottava adoption.
• Equip Sales to confidently guide complex enterprise buying groups and launch teams through structured, prescriptive conversations.
• Support hospitals during program readiness, activation, early utilization, and expansion.
• Deliver ongoing, insight driven resources that help hospitals operationalize their Ottava system operations and build sustainable robotic programs.
• Act as a strategic partner to hospitals navigating launch complexity, organizational change, and early performance optimization.
• Serve as the primary US hospital executive voice within the Ottava organization, influencing program strategy, training approaches, evidence needs, and downstream marketing.
• Collaborate across Commercial, Training, Medical Affairs, Product, and Operations teams to ensure alignment to real‑world hospital needs.
• Advocate relentlessly for hospital customers while balancing enterprise strategy and long‑term platform goals.

Benefits

• Inclusive work environment where each person is considered as an individual.
• Respect for the diversity and dignity of employees and recognition of their merit.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior